Customer Service Administrator

Customer Service Administrator £26,040 per annum + benefits Westbury, Wiltshire Permanent Our client, a successful and growing international business based in Westbury, is looking for a Customer Service Administrator to join their friendly and busy team. This role offers a hybrid working pattern, with three days in the office (Tuesday-Thursday) and two days working from home (Monday and Friday). The Role: Supporting the Client Services team, you will help ensure a high level of customer satisfaction while providing administrative support across the department. Key duties include: • Answering incoming calls and responding to customer emails • Logging and managing customer returns • Producing regular client reports • Managing shipping exceptions and updating customers • Updating client information and documentation • Taking notes during internal meetings • Providing general admin support to the commercial team About You • Previous customer service or administrative experience • Strong communication and organisational skills • Good IT skills, including Microsoft Excel • High attention to detail • Able to manage multiple tasks and prioritise workload If you're looking for a varied role within a supportive team environment, we'd love to hear from you. Hours: Monday to Thursday 9am - 5pm and Friday 9am - 4pm Location: Westbury with hybrid working (with 3 days a week in the office) Successful candidates will be contacted within 7 working days of application. If you do not hear from us within this time, please assume that your application has been unsuccessful.