Customer Service Advisor

Customer Service Advisor Nottingham City Centre Outskirts (near London Road) with free parking c. £25,500 Our client is a well established, reputable local business looking to recruit a Customer Service Advisor to join a busy and friendly team. Full time role based in lovely offices with free parking on the outskirts of Nottingham City Centre. Responsibilities will include: • Communicating with customers via phone, email and web chat • Providing sales and technical support in a busy and buzzy environment • Taking calls from customers with queries about spare parts - checking availability and costs • Interacting with both external and internal customers in a timely and effective way in order to provide exceptional customer service • Updating internal systems • Some face to face service and sales counter work (worked on a rota) The ideal candidate will have: • Experience working in a busy customer service environment • Excellent telephone and communication skills • High degree of accuracy and attention to detail • Good IT skills, including Microsoft packages and email • The ability to easily absorb technical and product information • Be adaptable and be able to take the initiative Really great opportunity for a friendly and personable individual to join a busy team in a well known organisation. Comprehensive training provided and we are ideally looking for someone to start asap. Hours of work are 9-5 in the winter months and 8:30-5 in the summer. Apply now!