Customer Service Advisor

The role of a Customer Service Advisor involves providing exceptional customer support, addressing inquiries, and resolving issues effectively. This temporary position in Preston requires strong communication skills and a commitment to delivering excellent service. Client Details The employer is a medium-sized organisation committed to delivering reliable services to its customers. They prioritise operational efficiency and customer satisfaction in all aspects of their business. Description • Handle incoming customer inquiries via phone, email, or chat in a professional manner. • Provide accurate information about services and resolve customer concerns effectively. • Maintain detailed and accurate records of customer interactions. • Scheduling customer repair requests. • Collaborate with other departments to ensure timely resolution of customer issues. Profile A successful Customer Service Advisor should have: • Strong communication and interpersonal skills. • Proficiency in using customer service software and tools. • An ability to manage multiple tasks efficiently in a fast-paced environment. • A keen attention to detail and a problem-solving mindset. • A flexible and adaptable approach to work. • Previous experience in a customer service role. Job Offer • Immediate start opportunity • Weekly pay • Free on-site parking