Customer Service & Sales Advisor

Do you have an interest in cars and love speaking with people? Our client has got a fantastic opportunity for a Customer Service & Saes Advisor to join their team and help their customers solve their car troubles! Our client is looking for someone with proven experience in a telephone sales or customer service role. To be considered for the role, you’ll require the following essentials: • A minimum of 1-2 years’ experience within a customer services/sales role witing the motor industry • Excellent internal and external communication • Proficient in MS Office • Attention to detail • Excellent telephone manner Within this position, you’ll also be: • Managing inbound & outbound calls • Spotting opportunities to upsell products & services for maximising sales • Handling live chat enquiries online with confidence • Providing accurate information to customers, whether over the phone or in person • Updating customer records and our internal database as needed • Creating invoices, proformas, and credit notes • Generating courier labels for outbound & inbound deliveries • Liaising effectively with our internal technical team • Acting as the vital link between customers and technical staff Salary & Working Hours • Salary is £30,000 per annum • Working hours are Monday – Friday, 9am – 5.30pm (Office based) • 24 days holiday plus 8 bank holidays • Team building outings • Development & training opportunities Talk Staff Recruitment is an established division of Talk Staff Group and works with companies throughout the East Midlands and UK with roles including many areas such as: Accountancy & Finance, Human Resources, Marketing, Contact Centre and Office Support. Talk Staff Recruitment act as an Recruitment Agency in relation to this vacancy. See our website for more details and jobs available -