Customer Services Assistant

Guest Services Assistant (VIP Support) | 2-Day Event Love working with people and delivering exceptional customer experiences? Reed Business Support are looking for a confident and professional Guest Services Assistant to support an exciting event. As the face of the event, you'll be responsible for welcoming attendees, scanning tickets, assisting guests with queries, and providing a first-class experience for VIP guests. You'll play a key role in creating a positive and memorable event from start to finish. Day-to-Day of the role: • Greeting guests and providing a warm, professional welcome • Scanning tickets and managing entry points • Assisting attendees with directions and event information • Supporting VIP guests and ensuring a high standard of service • Resolving basic queries and escalating issues where required • Working closely with the event team to ensure smooth operations What we're looking for: • Excellent communication and customer service skills • A friendly, approachable, and professional manner • Experience in hospitality, events, retail, or customer-facing roles • Ability to remain calm and organised in a busy environment • Reliability and a positive attitude If you're passionate about customer service and enjoy being part of exciting live events, we'd love to hear from you. Apply today to secure your place on this fantastic event team!