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Customer Support Administrator

Hays Specialist Recruitment Limited·Woodhall Spa (East Midlands)On-siteJunior
£13 / hour
Vox Summary
  • Role Responsibilities: Assist customers with support queries, resolve issues, escalate complex cases, and provide administrative support to ensure smooth operations.
  • Key Requirements: Previous administration or customer service experience in an office environment, strong IT skills including Microsoft Office, attention to detail, and confident communication.
  • Conditions & Benefits: Temporary role until at least the end of August with a likelihood of extension, hourly pay of £12.98 plus holiday pay, working Monday to Friday, 9:00am to 5:00pm.
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Job description

Customer Support Administrator Woodhall Spa | £12.98 per hour + holiday pay | Temporary until at least the end of August (likely extension into September) If you enjoy helping people, solving problems and being part of a friendly, supportive team, this could be the ideal opportunity for you. We are recruiting for a Customer Support Administrator to join a busy operations team in Woodhall Spa. Working Monday to Friday, 9:00am to 5:00pm, you will be the first point of contact for customers who have raised support queries, helping to resolve a range of issues while ensuring a positive customer experience. Your day could involve assisting with login issues, password resets, account administration and general customer queries, as well as escalating more complex cases to the appropriate teams when required. You will also provide administrative support to the wider operations function, helping to keep processes running smoothly behind the scenes. We are looking for someone with previous administration or customer service experience gained within an office environment. Strong IT skills, including Microsoft Office, excellent attention to detail and confident verbal and written communication skills are all essential. This role is available for an immediate start and is expected to run until at least the end of August, with a strong likelihood of extending into September. For more information, please contact Will Taylor at Hays in Lincoln or apply now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

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Original source
reed.co.uk
Posted
Jul 15, 2026 · true date
Last verified
1 hour ago
Quality score
65/100
Salary stated30
Company identified0
applyUrl0
postedAt15
Complete description20

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