Customer Support Advisor

Customer Support AdvisorBurnley £12.71 – £14.27 per hour Temporary (6–12 months), 37.5 hours per week Mpeople Recruitment are seeking a Customer Support Advisor to join a busy team in Burnley. This role involves handling customer enquiries, resolving issues, and providing a high level of service in a fast-paced environment. Key Duties: • Answer inbound calls and handle customer enquiries • Resolve issues and provide clear advice • Process payments and update customer records • Monitor account alerts and contact customers as needed • Support basic troubleshooting and problem-solving • Maintain accurate system updates and documentation Skills & Experience: • Previous customer service or contact centre experience • Strong communication and IT skills • Good attention to detail and organisation • Ability to work under pressure and meet targets • Professional and customer-focused approach Hybrid working available after training (3 days in office). DBS required. If you do not hear within 5 days, please assume your application was unsuccessful.