Data Quality & Insights Manager

#BelongWithUs Come and join us as a focused and results-driven Data Quality & Insights Manager and be part of a hugely successful and friendly Commercial Data Management team. The Role: As our Data Quality & Insights Manager, you will lead a dedicated team of Data Analysts and Administrators. You'll be responsible for ensuring overall product data quality and accuracy by leveraging advanced automation and AI-driven processes to maintain high-integrity data assets, while providing expert human oversight. You will collaborate closely with cross-functional teams to proactively manage data workflows with human-verified precision. Key Responsibilities Team Leadership: Manage and inspire a permanent team of 3 Data Analysts and Administrators (with temporary flex for projects), leveraging AI tools to maintain data workflows. Data Quality Framework: Establish, maintain, and enforce comprehensive data quality frameworks, guidelines, and standards across the organisation using automation and AI-driven cleansing, standardisation, and enrichment. Monitoring & Issue Resolution: Continuously build, improve, and proactively report on data quality processes, collaborating across teams to resolve data issues in a timely and effective manner. Tool Evaluation & Implementation: Evaluate, select, and implement market-leading AI/ML automation platforms and technologies to support all data quality initiatives. Stakeholder Collaboration: Work closely alongside business stakeholders, data stewards, and IT teams to understand technical data requirements and ensure data quality meets business needs. Continuous Improvement: Drive the ongoing monitoring, analysis, and optimisation of data management practices to boost overall efficiency. This is a hybrid-based opportunity with true flexibility to work from home, but you should be within commutable distance of our offices in Crick, Northamptonshire. You: You’ll live and breathe our Customer First ethos, with an innovative and agile approach to problem-solving. You’ll enjoy working collaboratively with the wider Data team and you’ll thrive on delivering excellent data delivery Skills and competencies Qualifications: Relevant certifications in data management or data quality (e.g., CDMP, CIQM) are essential. A Bachelor's degree in Computer Science, Information Systems, or a related field is preferred. Technical Experience: 5+ years of experience in data processing or a related field, with proven experience implementing automation and AI for data profiling, cleansing, and standardisation. Tool Proficiency: Proficiency in AI-driven data automation tools, understanding of machine learning principles, and exceptional capabilities in SQL, spreadsheets, and other data analysis tools. (Experience with Google applications is a plus). Governance & Standards: A strong understanding of data quality principles, data governance processes, industry standards, and familiarity with data privacy and security regulations. Industry Knowledge: Prior knowledge or experience working within market-leading Plumbing & Heating businesses is preferred. It is likely you will have worked in any of the following roles and/or markets: Data Quality Manager, Data Insights Manager, Automation Data Manager, Lead Data Analyst, Data Governance Manager, AI Data Automation Lead - Retail, Distribution, Supply Chain, Manufacturing, or Plumbing & Heating. Us: From boilers to bathroom suites, tubing to towel rails and everything in between, City Plumbing has all the products our customers need to complete the job. And we have all you need to build a successful career! We’re proud of our reputation for selling quality plumbing and heating products to both trade and retail customers and we’re super excited about our future. We put our colleagues at the heart of all we do, giving them all the tools they need to be successful, happy and feel rewarded in their career with us. Benefits Package and Cultural Environment: Discretionary Bonus Enhanced pension options Discounts, savings and cash back at numerous retailers Life assurance Extended family policy including maternity, paternity, additional annual leave and more Mental Health First Aiders and Employee Assistance Programme, we look out for each other Complete induction and a company that lets you grow and encourages development Financial education and loans Flexible working options A business striving to create an environment of inclusion so everyone can be their true self And more! #BelongWithUs We’re passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We don’t want you to ‘fit’ our culture, we want you to enrich it. We are committed to best practices in recruitment and undertake Basic Criminal Record Disclosures for candidates that are offered employment within our branches that undertake deliveries for British Gas. This check will only be undertaken after the acceptance of an offer of employment.