Desktop Support Engineer

I’m supporting one of my clients in Huddersfield who are looking to add a Desktop / EUC Support Engineer to their internal IT team. This is a hands-on, onsite role supporting users across the business, so it suits someone who enjoys being visible, helpful and the go-to person for day-to-day IT support. What you’ll be doing: • Providing 1st/2nd line support across Windows, M365, Teams and core business applications • Managing user accounts, permissions and access (AD / Azure AD / M365) • Supporting hardware, desktops, laptops, mobile devices and peripherals • Handling joiners, movers and leavers processes • Troubleshooting network, connectivity and printing issues • Escalating to senior engineers or external partners where required • Maintaining documentation, asset records and IT processes • Supporting office-based users and resolving issues face-to-face What we’re looking for: • Experience in a Desktop Support / 2nd Line / EUC role • Strong knowledge of Windows 10/11, M365, Teams and basic networking • Confident supporting users onsite and resolving issues directly • Good communication skills and a customer-focused approach • Ability to prioritise, stay organised and work well under pressure If you’d like to be considered, please apply with your CV and I’ll be in touch.