Dispensing Lead

Dispensing & Operational Oversight • Accurately dispense prescriptions in line with legal and clinical requirements • Oversee workflow within the dispensary, ensuring efficiency and timely processing • Support digital dispensing systems and distance selling workflows Leadership & Team Management • Supervise and support dispensary staff, including training and performance oversight • Act as a point of escalation for dispensing queries and operational issues • Contribute to staff rota planning and workload allocation Compliance & Governance • Ensure adherence to GPhC standards, SOPs, and NHS contractual requirements • Maintain robust audit trails and support internal/external inspections • Lead on error reporting, incident learning, and continuous improvement Patient Safety & Service Quality • Promote a culture of patient safety and high-quality care • Support handling of patient queries remotely (e.g. telephone/email) • Ensure confidentiality and GDPR compliance at all times Job description Job responsibilities Dispensing & Operational Oversight • Accurately dispense prescriptions in line with legal and clinical requirements • Oversee workflow within the dispensary, ensuring efficiency and timely processing • Support digital dispensing systems and distance selling workflows Leadership & Team Management • Supervise and support dispensary staff, including training and performance oversight • Act as a point of escalation for dispensing queries and operational issues • Contribute to staff rota planning and workload allocation Compliance & Governance • Ensure adherence to GPhC standards, SOPs, and NHS contractual requirements • Maintain robust audit trails and support internal/external inspections • Lead on error reporting, incident learning, and continuous improvement Patient Safety & Service Quality • Promote a culture of patient safety and high-quality care • Support handling of patient queries remotely (e.g. telephone/email) • Ensure confidentiality and GDPR compliance at all times