E-Rostering Administrator

This role is offered on a fixed term/secondment basis for 18 months at 25 hours per week. Hours to be worked over a minimum of 4 days/week. Internal applicants who wish to be considered for a secondment opportunity should discuss with their line manager the suitability of a possible secondment. An exciting opportunity has arisen for an E-Rostering Administrator to join the E-Rostering Team at GHC. The E-Rostering Administrator role will include providing day-to-day systems support, requiring someone who has strong IT and excel skills and knowledge of other Microsoft Office packages, together with effective interpersonal and communication skills (written and verbal), a can-do attitude and the confidence to support staff and managers to resolve their queries. The role is fast-paced and varied and requires a passion for problem-solving plus the ability to prioritise own workload. The E-Rostering Team is responsible for the development and maintenance of the trust E-Rostering System. We have over 150 live rotas to manage, as well as ensuring that payroll is accurate and submitted every week and every month. The team is also responsible for training managers and staff on how to use the system effectively and efficiently and supporting these staff in how to resolve any errors that may have occurred. The team are very supportive of each other and are always willing to support other colleagues as needed. • To maintain and develop the E-Rostering utility across clinical and non-clinical services within the Trust • To provide support in the use of the E-Rostering system to staff who use the system which will ensure that full benefits are realised. • To provide support to staff members in the use of the web based E-Rostering system as and when required to enable staff to request shifts, and view their individual profiles. • To carry out audits of the E-Rostering system ensuring that the system is used appropriately To support implementation of new features of the system to enable a more streamlined service • Run reports from the E-Rostering system to enable management overview of the use of the system. The qualification, training & experience requirements for the role are underlined in the Job Description/Person Specification. We have a skilled and dedicated workforce of over 5000 colleagues working in a diverse range of services over 55 sites and within people’s homes. We strive to enable a welcoming workplace culture that builds and celebrates civility, inclusivity and diversity, while providing a sense of belonging and trust. Annual staff surveys, regular Pulse surveys and other engagement opportunities provide our people with lots of opportunity to tell us about their experiences of working with us. In the latest staff survey, 61% of colleagues gave us their views. It was great to hear that: 72% of colleagues would recommend the Trust as a place to work, ranking us 1st for Provider Trusts in the South West region on this question. 76% would recommend the standard of care provided in our services if a friend or relative needed treatment, also ranking us 1st in the South West region. 81% said that care of patients and service users is the Trust’s priority, compared with an average in comparable NHS Trusts in England of 64%. This high-level overview shows we are in a healthy position, with higher scores than average for comparable organisations, alongside a great response rate, indicating good staff engagement. However, we also know we have plenty of room for improvement in many areas. To that end, we continue to prioritise and invest in our commitment to genuinely becoming a Great Place to Work with consistent top-quartile performance in the annual staff survey and Pulse surveys. • To assist in the maintenance and development of the Trust E-Rostering system. • To work closely with service managers and staff to ensure that the rostering system is used appropriately, efficiently and effectively • Run reports from the E-Rostering system to enable management overview of the use of the system. • To work effectively with team members to ensure that the rostering system reflects information held in ESR. • Use ESR to maintain the integrity of both systems ensuring that any anomalies are fed back to workforce information colleagues. • To run BI reports from ESR so that the E-Rostering system can be checked for accuracy. • Provide E-Rostering support for staff and managers in the full use of the system, this will include the E-Rostering approval process. • Maintain strict confidentiality over the holding and dissemination of personal information both within and outside of the organisation. • To provide expert advice and guidance on all aspects of the E-Rostering system, which will include links to ESR and payroll. • To work closely with staff bank colleagues so that all shifts are filled appropriately, maximising staffing efficiencies and ensuring continuity of service provision. • To work effectively with the E-Rostering system provider so that the system is used to its full potential • To carry out regular audits of the system to ensure that it is used appropriately, and that staff are paid correctly. • To continuously strive for improvement in services • To be a key contact for any system issues and work to resolve these effectively and in a timely manner. Support managers and roster creators in the creation of work rosters. This may include providing advice and guidance on how to produce efficient, cost effective and fair rosters in line with the Trusts E-Rostering Policy Provide first line support to staff and users experiencing difficulties accessing the system. • To take on any additional duties that are commensurate with this post. This role is not eligible for sponsorship as per the Government’s UK VISA and Immigration Rules and Regulations. For more information please visit https://www.gov.uk/browse/visas-immigration/work-visas