Ecommerce Manager

E-Commerce ManagerSalary: Up to £48,000 + Excellent Benefits Proximity Recruitment are partnering with a growing and ambitious business in Ipswich to recruit an experienced E-Commerce Manager. This is an exciting opportunity for a commercially minded digital professional to take ownership of a rapidly evolving e-commerce platform, driving online sales performance, customer experience, and digital growth. 4 days a week in the offices, 1 day working from home. Working cross-functionally across Marketing, Sales, IT, Operations, Finance and Procurement, you'll play a key role in shaping the online proposition, managing product data, promotional activity, website development and ongoing optimisation. The RoleE-Commerce Platform & Product Management • Own the day-to-day management and performance of the company's e-commerce portal. • Maintain a highly accurate and engaging online product catalogue, including pricing, availability, imagery and product information. • Lead the onboarding and integration of products from newly acquired businesses into the existing platform. • Continuously improve product content and imagery to ensure consistency and maximise conversion. • Collaborate closely with Marketing to develop compelling product descriptions and digital assets. Promotions, Pricing & Commercial Performance • Plan, execute and optimise online promotions, seasonal campaigns and homepage merchandising activity. • Monitor competitor pricing and market trends, recommending pricing adjustments to maximise commercial performance. • Analyse key e-commerce metrics including sales, traffic, conversion rates and customer behaviour. • Produce regular performance reports and actionable insights to support strategic decision-making. Website & Digital Development • Play a key role in the ongoing website redevelopment programme. • Ensure e-commerce functionality aligns with broader digital strategy and customer experience objectives. • Contribute to the development of new features, integrations and enhancements that drive online engagement and revenue. • Work closely with IT and external partners to improve website performance, security and reliability. Inventory, Data & Systems • Maintain accurate SKU and product data across all online channels. • Partner with Procurement and Inventory teams to ensure stock levels and availability are accurately reflected online. • Support continuous improvement of e-commerce processes, systems and data management. Customer Experience & Stakeholder Collaboration • Continuously optimise the online customer journey from product discovery through to checkout. • Work collaboratively with Marketing, Sales, Customer Service, IT and Operations to ensure e-commerce activity supports wider business objectives. • Support the successful launch of new products and services onto the platform. About YouWe're looking for an analytical, commercially focused e-commerce professional who thrives in a fast-paced environment and enjoys driving measurable results. Key Requirements • Proven experience within an E-Commerce Manager or similar digital trading role. • Strong understanding of e-commerce platforms, CMS systems, web analytics and online merchandising. • Experience using tools such as Google Analytics to drive data-led decision making. • Knowledge of SEO, SEM and broader digital marketing strategies. • Strong project management skills with a track record of delivering e-commerce growth. • Experience managing product catalogues, pricing strategies and promotional campaigns. • Previous experience integrating products from acquisitions or multiple business units into a single platform would be highly advantageous. • Excellent communication and stakeholder management skills. • Strong analytical capability with experience managing KPIs and performance metrics. • Customer-focused mindset with a passion for improving online user experience. • Experience supporting website development or redevelopment projects. What's In It For You? • Salary up to £48,000 • Comprehensive benefits package • Opportunity to shape and influence a growing e-commerce function • Exposure to exciting digital transformation and website redevelopment projects • Collaborative and supportive working environment • Genuine opportunities for career development and progression If you're a commercially driven E-Commerce professional looking for a role where you can make a tangible impact on digital growth and customer experience, we'd love to hear from you.