Education and Benefits Worker

Please see attached full JD and person specification Direct work Helping service users to identify and consider educational or voluntary opportunities, set personal goals, and develop appropriate action plans to overcome any barriers. Supporting service users to complete benefits application forms where eligible, such as Personal Independence Payments, Universal Credit, and Employment Support Allowance. Develop and facilitate group work as appropriate. Keeping up to date with local and national education and labour market trends & policy, and informing and educating service users and colleagues about education/training opportunities for our client group. Keeping up to date and informing and educating service users about welfare benefit changes relevant to client group Providing training to colleagues on welfare benefits eligibility. Communication & engagement To collaboratively and sensitively work with individuals with a range of mental health needs, adjusting and adapting approach as necessary To use a range of communication methods and being flexible in what is offered - face-to-face appointments, video meetings, telephone calls, emails, texts. To be creative and innovative in engaging sometimes hard to reach service users MDT working and stakeholder engagement Contribute to the EI Pathway vocational strategy by working closely alongside the teams Occupational Therapist, Vocational/Employment specialist (IPS worker) and STaR worker Working with local providers to identify work experience, volunteering, courses and training that meet the needs of service users vocational development Working as part of a team, sharing knowledge and expertise, and contributing to team meetings, service development activities and wider networks Documentation Typing clear and concise event entries, entering data onto electronic databases, ensuring that files and systems are always up-to-date and accurate. Participate in audits and data collection as required Job description Job responsibilities Please see attached full JD and person specification Direct work Helping service users to identify and consider educational or voluntary opportunities, set personal goals, and develop appropriate action plans to overcome any barriers. Supporting service users to complete benefits application forms where eligible, such as Personal Independence Payments, Universal Credit, and Employment Support Allowance. Develop and facilitate group work as appropriate. Keeping up to date with local and national education and labour market trends & policy, and informing and educating service users and colleagues about education/training opportunities for our client group. Keeping up to date and informing and educating service users about welfare benefit changes relevant to client group Providing training to colleagues on welfare benefits eligibility. Communication & engagement To collaboratively and sensitively work with individuals with a range of mental health needs, adjusting and adapting approach as necessary To use a range of communication methods and being flexible in what is offered - face-to-face appointments, video meetings, telephone calls, emails, texts. To be creative and innovative in engaging sometimes hard to reach service users MDT working and stakeholder engagement Contribute to the EI Pathway vocational strategy by working closely alongside the teams Occupational Therapist, Vocational/Employment specialist (IPS worker) and STaR worker Working with local providers to identify work experience, volunteering, courses and training that meet the needs of service users vocational development Working as part of a team, sharing knowledge and expertise, and contributing to team meetings, service development activities and wider networks Documentation Typing clear and concise event entries, entering data onto electronic databases, ensuring that files and systems are always up-to-date and accurate. Participate in audits and data collection as required