EL/PL Liability Claims Handler

Davies are looking to recruit an experienced Liability Claims Handler to join our Casualty team based in Stoke. Your role will be to provide a quality claims service on behalf of clients and pro-actively handle claims in accordance with the insurer’s claims handling philosophy. The team is responsible for handling liability claims on behalf of various insurers. Your role will be to provide a quality claims service on behalf of the insurer, handling EL/PL/Products claims from the cradle to the grave ensuring claims are handled on a proactive basis in accordance with the insurers claims handling philosophy. What will your day look like: • To establish if cover is in place for the claim. • To record all claims on the digital claims handling system. • To investigate all liability claims either from the desk or by instructing loss adjusters. • To make the decision on liability. • To negotiate settlement of the claim. • To ensure compliance with all legal timescales and client SLA’s. • To build relationships with external clients and stakeholders. • Experience of policy wording and terms and conditions. • Knowledge of insurance and the insurance market. • Knowledge of how to value an injury claim. • Knowledge of reserving philosophies. • Knowledge of Civil Procedure Rules and the Claims Portal Knowledge and Abilities: This role would suit candidates who have experience in handling any type of injury claims and have experience of working in an insurance and/or legal environment would be expected Other desirable attributes include: • Good communications skills at all levels • Excellent customer service. • The ability to work as part of a team. • Must be able demonstrate adaptability and flexibility. • Good planning and organisational skills. • Good IT skills #INDUKI Benefits Career & Purpose • Davies Innovation Lab • Leadership training programme • Funding for professional qualifications • Thrive at Davies; learning opportunities Environmental & Social • The Davies Foundation • Local charity funding • Pennies To Heaven • Employee Resource Groups • Employee volunteering programme Financial Health • Pension, 5% employee and 5% employer contribution • My Choices at Davies provides; High Street discounts and Financial wellbeing hub • Life assurance: x4 • Refer a Friend • Cycle to Work Scheme • Lease car salary sacrifice • Davies Incentive Plan • Enhanced maternity, paternity and adoption pay Mental, Physical & Emotional Wellbeing • Wellbeing centre; move, munch, money & mind focus • Discounts with 100's of UK retailers • EAP; 24/7 confidential helpline • 25 days holiday, increases to 26 days after 5 years and 27 after 10 years • Flexible working • Dress for your day • Inclusive employment policies eg. Menopause, fostering friendly, fertility, sabbatical policy and baby loss and miscarriage • Flexible benefits include; holiday purchase plan and a opportunity to purchase heath cash plan and BUPA dental plan