Electrical Supervisor

QS (Qualifying Supervisor) Electrical Supervisor – New Opportunity! As an office/site-based operational technical supervisor, you will be responsible for delivering a range of work streams, including carrying out installations, improvements, and responsive and planned maintenance. Directly managing up to 20 operatives and engineers, you will take responsibility for delivering the emergency lighting programme and related maintenance services to customers and clients across various contracts. You will be expected to utilise your expert technical skills and knowledge to support the Service Delivery Manager in maximising productivity and efficiency to deliver excellent contract performance and meet business objectives. Competencies & Attributes High Attention to Detail: Essential for auditing complex technical test results and spotting discrepancies before certificates are formally submitted. Authoritative Technical Knowledge: The ability to act as the final decision-maker on complex electrical faults or technical queries escalated by the field engineers. A Mentoring Mindset: A focus on coaching the 20 operatives to improve their testing standards and documentation accuracy. Key responsibilities: • Supervise electrical-related operations across a range of building construction and maintenance activities for various clients and contracts, delivering quality services that achieve business objectives and meet customer needs. • Monitor the performance of the supply chain (ensuring appointments are attended to on time and in line with contractual stipulations, taking appropriate action and advising line management as/when discrepancies occur). • Visits sites to undertake inspections of works and/or liaise with trade operatives, customers, contractors, or statutory bodies to resolve any day-to-day operational issues. • Direct management of up to 20 trade operatives/engineers and the Council’s DLO workforce per the Services Management Contract (conducting 1-2-1s, review meetings, delivering tool-box talks and conducting meetings or investigations as needed). • Undertake and record work-in-progress, post-inspections and health and safety inspections and act accordingly on findings. • Ensure all correspondence, including any complaints, are responded to within agreed timescales and to a high standard. • Ensure that all statutory and legal requirements are met in respect of staff, buildings, residents, and the public; adopt the company's positive culture for health, safety and wellbeing (HSW) management across all aspects of our work. • Undertake a proactive, committed approach towards commercial focus and awareness to deliver services efficiently and effectively. • that the customer experience is positive, and the service delivery operations focus on achieving excellence in customer service, and the highest standards of safety and quality are achieved. • Accountable for the efficient and effective delivery of contracts within financial targets (ordering works, reviewing and validating claims from operatives/engineers, and ensuring costs are accurately recorded). • Certificates & Sign-off: Review, validate, and sign off on all Electrical Installation Certificates (EICs), Electrical Installation Condition Reports (EICRs), and Minor Works certificates generated by the 20 operatives. • NICEIC/NAPIT Compliance: Act as the primary point of contact for external regulatory bodies, ensuring the company maintains its approved contractor status and successfully passes annual assessments. • Technical Auditing: Sample and audit completed site works specifically to verify compliance with BS 7671, ensuring any deviations are corrected immediately. • Qualifying Status: Meet the corporate definition of a qualifying supervisor, maintaining your own continuous professional development (CPD) to protect the company’s technical standing. Requirements: • Electrical NVQ Level 3(or equivalent gold card standard). • BS 7671 18th Edition Wiring Regulations (including any current amendments). • Level 3 Award in Electrical Inspection and Testing (e.g., City & Guilds 2391 or 2394/2395). • AM2 assessment completion. • Site Management Safety Training Scheme • HNC/ONC (or equivalent) in Building (preferred) • Experience of Local Authority or a related field of work, and preferably gained working within a DLO or contractor environment • Experience of working at a managerial level of managing a multidisciplinary team • Experience of working within a highly commercialised environment • Demonstrable experience of leading and managing change initiatives to support organisational objectives • Proven experience of leading and applying continuous improvement practices to improve service useroutcomes • Commercial approach About Us BD Group was created by the London Borough of Barking & Dagenham to deliver positive economic, environmental, and social change. We provide a range of high-quality facilities and property services across London and the Southeast, with a strong focus on supporting local communities. Our mission is to help people live, work, and grow by delivering safe, reliable, and customer-focused services aligned to local needs. Benefits In addition to a competitive salary, our benefits package includes: Heart Hub rewards, perks & benefits platform Private Medical Insurance Group Life Assurance Pension Scheme 26+ days annual leave Family-friendly policies supporting work-life balance Health & wellbeing support, including Employee Assistance Programme (EAP) Career development and training opportunities Free on-site parking at our head office A supportive and collaborative team environment To Apply If you’re ready to take the next step in your career and play a key role in delivering high-quality repairs and maintenance services, click ‘Apply’ to submit your CV and outline your relevant skills and experience. REF-229 734