Engagement and Delivery Officer

Engagement support • Supported by the team, help to ensure good engagement with and across the network membership by helping to complete our engagement tracker, coordinate meetings with members and other stakeholders, maintain our CRM, and supporting the coordination of visits. • Help to coordinate visits programme when a visit will involve multiple directors, networks or teams. • Contribute to cross-network activity, including developing briefings, articles, case studies and member roundtables as required. Project and event support • Support the delivery of network projects to provide holistic, joined-up services for our members. • Assist other members of the network in co-ordinating larger events and meetings, including member conferences. This may include sourcing and booking venues and liaising with events staff on logistics. • Support the delivery of our key member forums, helping to collate, share and signpost relevant information. • Collate data and background research as required to support delivery of policy projects and published outputs. • Attend external events to provide logistical and administrative support as required. • Provide flexible capacity to respond to evolving business priorities. Administrative support • Support with the delivery of key logistical requirements for the organisation, such as organising travel and accommodation for leaders. • Help fulfil processes for effective working across NHS Alliance, for example, organising key cross-organisational meetings, drafting minutes and ensuring actions are fulfilled, and working with internal stakeholders to progress key activity. • Process financial requests such as purchase orders. • Manage the mental Health Network email account, logging enquiries and ensuring all are dealt with promptly and professionally. • Support Network and cross-Network activity with administrative requirements as necessary for example arranging internal and external meetings, arranging catering, preparing and circulating papers before and after the meeting. Job description Job responsibilities Engagement support • Supported by the team, help to ensure good engagement with and across the network membership by helping to complete our engagement tracker, coordinate meetings with members and other stakeholders, maintain our CRM, and supporting the coordination of visits. • Help to coordinate visits programme when a visit will involve multiple directors, networks or teams. • Contribute to cross-network activity, including developing briefings, articles, case studies and member roundtables as required. Project and event support • Support the delivery of network projects to provide holistic, joined-up services for our members. • Assist other members of the network in co-ordinating larger events and meetings, including member conferences. This may include sourcing and booking venues and liaising with events staff on logistics. • Support the delivery of our key member forums, helping to collate, share and signpost relevant information. • Collate data and background research as required to support delivery of policy projects and published outputs. • Attend external events to provide logistical and administrative support as required. • Provide flexible capacity to respond to evolving business priorities. Administrative support • Support with the delivery of key logistical requirements for the organisation, such as organising travel and accommodation for leaders. • Help fulfil processes for effective working across NHS Alliance, for example, organising key cross-organisational meetings, drafting minutes and ensuring actions are fulfilled, and working with internal stakeholders to progress key activity. • Process financial requests such as purchase orders. • Manage the mental Health Network email account, logging enquiries and ensuring all are dealt with promptly and professionally. • Support Network and cross-Network activity with administrative requirements as necessary for example arranging internal and external meetings, arranging catering, preparing and circulating papers before and after the meeting.