ER Manager

HR Generalist (ER Focused) Hybrid, North Essex Up to £57,000pa (£29ph) 1 Year Fixed Term Contract Pure are delighted to be working on a unique opportunity that has arisen for an experienced HR Generalist with strong Employee Relations expertise to join a well-established, purpose-driven organisation on a 12-month fixed-term basis. This is a hands-on role where you will play a key part in managing complex ER casework, supporting managers, and stabilising HR operations within a fast-paced environment. You will bring structure, confidence, and pace to a busy function while helping lay the foundations for future improvements. Key Responsibilities: Employee Relations & Case Management • Lead and manage a high volume of complex ER cases, including disciplinary, grievance, absence, and capability matters • Provide clear, pragmatic, and legally sound guidance to managers • Ensure timely progression of cases with strong documentation and risk management • Identify trends and provide insights to support continuous improvement Manager Coaching & Capability Building • Coach and support managers in handling people issues effectively • Build confidence in applying HR policy and employment law • Provide real-time guidance across performance, conduct, and wellbeing matters • Deliver case debriefs and knowledge-sharing to upskill leadership teams Operational HR Delivery • Provide accurate and timely advice on HR policies and processes • Support and enhance HR procedures, templates, and toolkits • Step into operational gaps to ensure service continuity Process Improvement & Future Planning • Introduce structure and consistency across ER and HR processes • Support the transition towards a more proactive, business-partnering HR model • Contribute to building a data-led and insight-driven HR function Team Leadership • Line manage junior HR team members • Promote a collaborative, high-performance, and learning-focused culture • Support wider team development and capability building Key Skills: Experience • Strong HR generalist background with significant ER case management experience • Proven ability to handle complex and high-volume workloads • Experience coaching and developing managers • Comfortable working in a fast-paced, evolving environment • Track record of improving processes and delivering operational HR support Qualifications • CIPD Level 5 qualified (or equivalent experience) Key Skills & Competencies • Sound knowledge of UK employment law • Strong influencing and stakeholder management skills • High levels of professionalism, integrity, and sound judgement • Commercial awareness and problem-solving ability • Passion for delivering high-quality HR services and continuous improvement Why Apply? • Opportunity to make a visible impact in a busy HR function • Exposure to complex ER work and organisational improvement projects • Join a values-driven organisation with a strong sense of purpose • Competitive salary and flexible working arrangements