Estate Agent - Tenancy Progressor

Please note that if you do not have the relevant experience required for the role, your application will not be considered. We are currently recruiting for a Tenancy Progressor for our Estate Agency client based in Welwyn Garden City. The successful candidate should ideally have a Lettings or Property Management background, but must understandcompliance and knowledge of how to progresstenancies. Candidates must be a UK Resident and ideally live within a 30-minute commute of the area. Salary and benefits package for the role of Tenancy Progressor: • Basic up to £35,000 • Monday to Friday 8.30am - 6pm (with flexibility) • 2 days working from home (after training) • Great working environment • Parking permit • Access to external training • Excellent career development • Monthly team lunches • End of month drinks • Quarterly, and industry incentives • Company social events Responsibilities for the role of Tenancy Progressor: • Manage all new deal progression from the point a rental agreement has been reached between tenant and landlord • Work with the lettings teams across various locations to smoothly progress deals • Pass the deals to the centralised asset management team at the relevant point in the process • Offer excellent customer service to tenants and landlords • Liaise and work well with the lettings, lettings accounts and asset management teams • Full understanding and knowledge of lettings legislation and compliance • Work alongside other team members offering them support and guidance to help the team grow and succeed Key Skills for the role of Tenancy Progressor: • Previous experience in lettings or property management • Strong understanding of lettings legislation, compliance and legal requirements • ARLA qualification would be a bonus • High organised and compliant • Have the ability to multi task efficiently • Excellent problem solver • Be able to manage colleague's and client's expectations • Excellent written and verbal communication skills • High level of customer service skills Additional Company Information: Our client is a well-established, award-winning independent estate agency who have been serving communities across Hertfordshire for over 40 years. Known for its exceptional service, strong values, and outstanding results, the business operates in key locations across Hertfordshire with dedicated departments specialising in rural and village properties. With a team of over 130 passionate, professional individuals, this company prides itself on treating every client as unique, tailoring their approach to meet specific needs and ensuring no detail is left to chance. Their dedication to excellence has earned them national recognition, including multiple awards for service and performance, a place in The Sunday Times Best 100 Medium Companies to Work For, and over a decade of Investors in People accreditation. If you possess the necessary experience and skills our client is looking for, then apply today for this excellent opportunity!