Estate Agent - Tenant Services Co-Ordinator

Please note that if you do not have the relevant experience required for the role, your application will not be considered. We're currently recruiting for a Tenant Services Co-Ordinator for our Estate Agency client based in Sidcup. The ideal candidate must be organised, with a keen eye for detail, and can work well within a team. Candidates must be a UK Resident and ideally live within a 30-minute commute of the area. You must hold a full UK driving licence and have the use of your own car. Salary and benefits package for the role of Tenant Services Co-Ordinator: • Basic £27,000 - £29,000 • 36 hour week (including 1 hour unpaid lunch) • No Estate Agency experience necessary • Full training provided Responsibilities for the role of Tenant Services Co-Ordinator: • Welcome tenants and act as the main front-of-house contact • Manage tenant check-ins and check-outs, ensuring properties are ready and compliant before occupancy • Ensure all required keys are prepared, issued, and tracked appropriately • Organise and manage parcel deliveries and collections • Carry out routine property inspections and report findings • Identify and report maintenance or operational issues to the Property Manager • Assist tenants with day-to-day enquiries and resolve issues efficiently • Coordinate with contractors where required to ensure works are completed on time • Maintain accurate records and ensure smooth operational processes Key Skills for the role of Tenant Services Co-Ordinator: • No Estate Agency experience required • Full training provided • Hospitality experience highly desirable • Experience in a customer facing role would be advantageous • Highly organised with strong attention to detail • Excellent communication and interpersonal skills • Friendly, professional, and approachable manner • Ability to multitask and prioritise workload effectively • Proactive problem-solver with a can-do attitude • Comfortable working in a fast-paced environment • Reliable and responsible • Basic IT skills • Must hold a full UK driving licence and have the use of your own car Additional Company Information: Our client is a specialist property consultancy with expertise in restructuring, recovery and asset management, providing strategic advice to clients across complex property and investment portfolios. Combining in-depth market knowledge with a proactive, solutions-focused approach, the business works closely with clients to maximise asset performance, manage risk and deliver the best possible outcomes. With access to leading property data and market intelligence, the team is known for its collaborative way of working, offering tailored advice and hands-on support throughout every stage of the property lifecycle. The company has built a strong reputation for professionalism, innovation and delivering practical solutions to challenging situations. This is an exciting opportunity to join a knowledgeable and supportive team where you'll gain exposure to a varied portfolio of work, develop your expertise alongside experienced property professionals, and build a rewarding long-term career within a respected and growing consultancy. If this opportunity sounds of interest to you, then send your CV to us today!