EUC Engineer (London)

EUC Engineer – MacOS / Apple Devices We are seeking an experienced and proactive EUC Engineer to join our IT team. This role is ideal for someone with strong hands-on experience supporting MacOS environments, Apple devices, and modern workplace technologies. Key Responsibilities • Provide end-user support and administration for MacOS, Apple laptops, and mobile devices • Configure, deploy, and manage Apple hardware across the business • Support modern workplace and endpoint management solutions • Troubleshoot hardware, software, connectivity, and user-related issues • Assist with networking support including Wi-Fi, VPNs, DNS, DHCP, and endpoint connectivity • Support device security, patching, compliance, and asset management • Collaborate with infrastructure and security teams on projects and improvements • Deliver excellent customer service and technical support to users at all levels Skills & Experience Required • Proven experience in an EUC / Desktop Support / Endpoint Engineering role • Strong knowledge of MacOS and Apple ecosystem devices • Experience supporting laptops, desktops, and mobile devices in enterprise environments • Understanding of networking fundamentals and troubleshooting • Experience with MDM tools such as Jamf, Intune, or Kandji is highly desirable • Excellent communication and problem-solving skills Desirable Skills • Apple certifications or relevant technical certifications • Scripting or automation knowledge (Bash, PowerShell, or similar)