EUC Engineer

This is a rare opportunity to join a national organisation based in Newcastle City Centre looking for a EUC Engineer for a £40-55k role with bonus and benefits to join their internal tech ops team. You will be joining a busy tech ops function which is made up of multiple specialists – the key areas around for this are around the core EUC stack. • Provide escalated support for all EUC-related incidents and service requests. • Manage and maintain desktop, laptop, mobile, and virtual desktop environments (e.g., Citrix, VMware Horizon). • Deploy and manage Windows OS images, software packaging, and patch management using tools like SCCM, Intune, or Autopilot. • Support Microsoft 365 applications and services, including Teams, OneDrive, and Exchange Online. • Collaborate with the Service Desk and Infrastructure teams to resolve complex technical issues. • Contribute to EUC projects such as device refreshes, migrations, and new technology rollouts. • Ensure compliance with security policies and best practices in device management. • Document processes, procedures, and technical configurations. Skills & Experience Required: • Proven experience in an EUC or Desktop Support Engineer role. • Strong knowledge of Windows 10/11, Microsoft 365, and Active Directory. • Experience with endpoint management tools (e.g., SCCM, Intune, JAMF). • Familiarity with virtual desktop infrastructure (VDI) and remote access technologies. • Scripting skills (PowerShell preferred) for automation and configuration tasks. • Excellent troubleshooting and communication skills. • ITIL awareness or certification is a plus. The role is 4 days in the office a week with excellent company benefits. Apply today to find out more.