Executive Assistant to the General Manager

Executive Assistant to the General ManagerLocation: Luton, Bedfordshire (Daily commuting required. Suitable for candidates based in North London, Luton, Milton Keynes, St Albans, Stevenage and surrounding areas.) Salary: £37,000–£42,000 per annum Job Type: Full-time | Permanent Reporting to: General Manager About the RoleWe are seeking an experienced and highly organised General Manager's Assistant to join our UK manufacturing operation in Luton. This is a senior, hands-on management position combining factory operations, executive support and European brand development. The successful candidate will play a key role in ensuring the efficient day-to-day operation of our UK factory while supporting the company's strategic growth across the European market. This position is ideal for someone with a strong background in manufacturing or industrial operations who is equally comfortable coordinating senior management activities and driving business development initiatives. Key ResponsibilitiesFactory Operations & Business Management • Take overall responsibility for the daily operation of the UK factory, including production, sales support, administration and general site management. • Monitor operational performance and ensure efficient production planning, quality control and workflow management. • Build and maintain strong relationships with key customers, identifying opportunities to expand existing business partnerships. • Prepare and present regular management reports covering production, sales performance and team operations to Group Management. Brand Development & Marketing • Develop and coordinate branding and marketing strategies for the European market. • Manage both online and offline promotional activities, including Google Ads, LinkedIn, Instagram, Facebook and industry marketing campaigns. • Plan and coordinate the company's annual exhibition programme, including exhibition strategy, promotional materials and event preparation. Executive Support • Manage the Group General Manager's schedule during visits to the UK. • Coordinate customer meetings, supplier visits, factory inspections and business travel arrangements. Team Leadership • Lead, organise and develop the UK team, ensuring clear objectives, effective communication and high performance. • Allocate work, conduct performance reviews and promote a positive working culture. • Maintain strong employee relations and ensure compliance with UK workplace practices. • Develop and implement training programmes to improve team capability and professional development. Candidate RequirementsEssential • Fluent in both English and Mandarin Chinese, with excellent verbal and written communication skills. • Minimum 4 years' senior management experience within a manufacturing, engineering or multinational business. • Previous experience in positions such as Operations Manager, Factory Manager, General Manager, Plant Manager or equivalent. • Strong understanding of production operations, workshop management, quality systems and manufacturing processes. • Excellent organisational, leadership and problem-solving skills, with the ability to manage multiple priorities in a fast-paced environment. • Eligible to work full-time in the UK. • Please note that visa sponsorship is not available for this position. Desirable • Experience within the HVAC, manufacturing, industrial automation or engineering sectors. • Experience in B2B marketing, branding or exhibition management would be advantageous. What We Offer • Competitive salary of £37,000–£42,000, depending on experience. • Opportunity to play a key role in the growth of an expanding international manufacturing business. • Broad management responsibilities with significant autonomy. • A collaborative working environment with opportunities for professional development and career progression.