Experienced Healthcare Assistant - Remote

Healthcare Assistant (HCA) – Fully Remote Permanent or Agency Role | upto 40 Hours per Week We are recruiting Healthcare Assistants (HCAs) for a fully remote role supporting an innovative Hospital-at-Home service. This service enables patients to be safely monitored in their own homes using digital technology, helping to reduce hospital admissions while maintaining high standards of care. About the Role As a Remote HCA, you will carry out discovery and check-in calls with patients who are being monitored at home. Your focus will be on ensuring patient wellbeing, identifying any concerns early, and escalating clinical issues appropriately. This is a temporary, ongoing position with full-time hours available Key Responsibilities • Conducting scheduled discovery and wellbeing calls with patients • Checking patients are feeling well and taking medications as prescribed • Clearing and managing green alerts in line with protocols • Identifying changes in patient condition and escalating concerns • Submitting requests and updates to Nurses and the wider clinical team • Providing reassurance, clear communication, and patient education • Accurately recording patient interactions and observations on systems • Maintaining confidentiality and adhering to data protection standards What We’re Looking For • Previous experience as a Healthcare Assistant within the NHS ideally • Confident telephone manner and strong communication skills • Good understanding of patient care, medication awareness, and escalation pathways • Ability to work independently and manage your workload remotely • Strong technical skills and ability to work on several systems • Comfortable using digital systems after training What’s on Offer • Fully remote role – work from home • 40 hours per week available • Temporary ongoing assignment or permanent options available • Full training provided (equipment, systems, and processes) • All equipment posted directly to you • Opportunity to support patients in a modern, forward-thinking healthcare service Additional Information • You will need a private, quiet workspace at home • A reliable internet connection is essential • Equipment will be supplied following successful onboarding If you are interested, please click apply