Facilities Manager

Our Client are currently looking for an experienced Facilities Manager to join their team at a luxury residential estate in South East London. Working Monday to Friday with the hours of 8:30am - 4:30pm Salary is £60,000 - £70,000 annually. Duties include: • Facilities Operations Management • Oversee the day-to-day management of the Facilities function, including staff deployment and work activities. • Manage and performance-monitor contractors delivering hard and soft services. • Ensure all areas of responsibility are maintained to the highest standards required by the Landlord and Managing Agent. • Carry out and oversee daily and weekly M&E inspections including mechanical, electrical, plant rooms, tank rooms, and landscaped areas, ensuring accurate record-keeping and follow-up actions. • Manage ordering and control of maintenance stock, consumables, welfare supplies, and office requirements through approved suppliers. • Health, Safety & Compliance Leadership • Take full ownership of site compliance, ensuring adherence to Health & Safety legislation, RAMS, COSHH, and company policies. • Support the Estate Manager with the preparation, review, and management of risk assessments and method statements. • Manage the Permit to Work system, including creation, authorisation, monitoring, and closure. • Monitor works on site and formally sign off completed works following inspection. • Maintain and regularly update Health & Safety files, COSHH folders, and statutory compliance documentation. • Play a key role in audits, inspections, and regulatory reporting. • Stay informed of changes in ARMA, RICS, and Building Safety Act. Implement necessary updates to maintain compliance. • Support and, where delegated, lead M&E and large-scale projects from planning through to completion. • Coordinate contractors, stakeholders, and internal teams to ensure projects are delivered safely, on time, and within scope. • Identify risks and proactively implement mitigation strategies during project delivery. • Conduct monthly inventories aligned to operational demand. • Budget and Cost Control: Monitor maintenance budgets, control costs, and identify efficiency opportunities. • Contribute to monthly management reports and annual audits as delegated. • Support data-driven decision-making through accurate reporting and documentation. • Act as a direct report for the facilities team. • Act as escalation point for resident queries and complaints, ensuring timely resolution and exceptional service. • Set clear objectives, monitor performance, and support development and training. • Ensure team receives ongoing technical and compliance training. Promote continuous professional development. • Promote equality, diversity, and inclusion in line with anti-discrimination and equal opportunity policies. • Lead by example, embedding company policies, procedures, values, and service culture at all times. • Champion continuous improvement across facilities operations, compliance, and customer experience. • Act with discretion and professionalism when handling confidential or sensitive matters. • Promote a positive, inclusive, and high-performance working environment. Qualifications Required: • Proven experience managing facilities operations within a complex or premium environment. • Strong background in contractor management and staff leadership. • Demonstrable experience delivering projects within defined timeframes. • Extensive knowledge of building maintenance systems and M&E services. • Sound understanding of Health & Safety legislation and its practical application. • Knowledge of the Landlord & Tenant Act, RICS and ARMA guidelines, and relevant regulations. • Experience interpreting, preparing, and presenting complex technical and management reports. • IOSH or NEBOSH qualification (essential). • Excellent written, verbal, IT, and numeracy skills.