Fair Havens Community Team Manager

• Provide day-to-day leadership and management of the Community Team in partnership with the FHCT Matron and Band 6 Sisters/Charge Nurses, including oversight of students and volunteers. • Ensure safe and effective staffing through workforce planning, rota management, and clear allocation of workload and priorities. • Manage annual leave and unplanned absences to maintain safe staffing levels and continuity of service delivery. • Lead recruitment, onboarding, and probation processes, ensuring new employees are supported and all probation requirements are completed in line with organisational policy. • Ensure all employees receive regular one-to-one supervision and annual appraisal, with clear objectives and development plans in place. • Provide clinical leadership and oversight of the FHCT and HRAS caseload, supporting complex decision-making, contributing to MDT discussions, and acting as nurse in charge when required to ensure care is safe, effective, and responsive. • Use feedback from employees, patients, and colleagues to inform continuous improvement in personal and team performance. • Promote and embed safeguarding practices, ensuring risks to children and adults at risk are identified, managed, and escalated appropriately. • Promote person-centred care that upholds dignity, respect, and independence for all patients. • Manage employees performance, capability, and conduct in line with organisational policy and the ACAS Code of Practice, ensuring fair, consistent, and well-documented processes. • Foster a culture where employees feel able to raise concerns, ensuring these are addressed constructively with a focus on learning and improvement. • Monitor and ensure compliance with mandatory training and organisational policies across the team. • Promote equality, diversity, and inclusion, ensuring a culture free from discrimination in line with the Equality Act 2010. • • Provide clinical oversight of the community team, ensuring high-quality, patient-centred care that is responsive • to individual needs and aligned with organisational policies, procedures, and professional standards. • Ensure patients receive holistic assessment, with appropriate care planning, implementation, and evaluation undertaken by the team in accordance with best practice and regulatory requirements. • Provide specialist advice and leadership in symptom management and end-of-life care, supporting employees with complex clinical decision-making. • Promote a supportive and inclusive care culture that prioritises psychological safety, encourages learning, and involves patients, families, and carers in care decisions wherever appropriate. • Maintain patient confidentiality and ensure all information is handled in accordance with data protection and organisational policies. • Work collaboratively with multidisciplinary teams and external professionals across primary and secondary care settings to ensure coordinated and effective care delivery. • Ensure safe and effective medicines management in line with organisational policy and professional accountability standards. • Act as an advocate for patients and families, ensuring their needs, preferences, and dignity are always upheld, including during end-of-life care and bereavement support. • Support the development of employees and students through supervision, teaching, and participation in clinical education activities. • Ensure safe moving and handling practices are followed, including the appropriate use of equipment and adherence to relevant policies and procedures. • Comply with infection prevention and control requirements, including the appropriate use of personal protective equipment, and work safely in environments where there may be exposure to hazardous substances. • Contribute to the effective delivery of community hospice services through collaborative team working. • • Communicate decisions clearly and effectively to employees, patients, families, and colleagues, including volunteers, ensuring understanding and appropriate action. • Develop and oversee effective rota systems that support safe service delivery, considering workforce capacity, fatigue, and service demand. • Ensure appropriate delegation and oversight of employees supervision processes, maintaining accountability for completion and follow-up of agreed actions. • Promote a proactive and solution-focused approach to service delivery, supporting employees to identify and resolve issues constructively. • Ensure compliance with organisational policies, procedures, and health and safety requirements. • Lead and contribute to team meetings, ensuring effective communication, shared learning, and engagement across the service. • Lead investigations into incidents as required, ensuring timely action, compliance with policy, and implementation of learning to improve safety. • Represent the service at internal and external meetings, including deputising for the FHCT Matron where required. • Contribute to the development and review of policies and procedures, supporting their implementation within the team. • Participate in and, where appropriate, lead risk management processes, including relevant governance or risk subgroup meetings. Job description Job responsibilities • Provide day-to-day leadership and management of the Community Team in partnership with the FHCT Matron and Band 6 Sisters/Charge Nurses, including oversight of students and volunteers. • Ensure safe and effective staffing through workforce planning, rota management, and clear allocation of workload and priorities. • Manage annual leave and unplanned absences to maintain safe staffing levels and continuity of service delivery. • Lead recruitment, onboarding, and probation processes, ensuring new employees are supported and all probation requirements are completed in line with organisational policy. • Ensure all employees receive regular one-to-one supervision and annual appraisal, with clear objectives and development plans in place. • Provide clinical leadership and oversight of the FHCT and HRAS caseload, supporting complex decision-making, contributing to MDT discussions, and acting as nurse in charge when required to ensure care is safe, effective, and responsive. • Use feedback from employees, patients, and colleagues to inform continuous improvement in personal and team performance. • Promote and embed safeguarding practices, ensuring risks to children and adults at risk are identified, managed, and escalated appropriately. • Promote person-centred care that upholds dignity, respect, and independence for all patients. • Manage employees performance, capability, and conduct in line with organisational policy and the ACAS Code of Practice, ensuring fair, consistent, and well-documented processes. • Foster a culture where employees feel able to raise concerns, ensuring these are addressed constructively with a focus on learning and improvement. • Monitor and ensure compliance with mandatory training and organisational policies across the team. • Promote equality, diversity, and inclusion, ensuring a culture free from discrimination in line with the Equality Act 2010. • • Provide clinical oversight of the community team, ensuring high-quality, patient-centred care that is responsive • to individual needs and aligned with organisational policies, procedures, and professional standards. • Ensure patients receive holistic assessment, with appropriate care planning, implementation, and evaluation undertaken by the team in accordance with best practice and regulatory requirements. • Provide specialist advice and leadership in symptom management and end-of-life care, supporting employees with complex clinical decision-making. • Promote a supportive and inclusive care culture that prioritises psychological safety, encourages learning, and involves patients, families, and carers in care decisions wherever appropriate. • Maintain patient confidentiality and ensure all information is handled in accordance with data protection and organisational policies. • Work collaboratively with multidisciplinary teams and external professionals across primary and secondary care settings to ensure coordinated and effective care delivery. • Ensure safe and effective medicines management in line with organisational policy and professional accountability standards. • Act as an advocate for patients and families, ensuring their needs, preferences, and dignity are always upheld, including during end-of-life care and bereavement support. • Support the development of employees and students through supervision, teaching, and participation in clinical education activities. • Ensure safe moving and handling practices are followed, including the appropriate use of equipment and adherence to relevant policies and procedures. • Comply with infection prevention and control requirements, including the appropriate use of personal protective equipment, and work safely in environments where there may be exposure to hazardous substances. • Contribute to the effective delivery of community hospice services through collaborative team working. • • Communicate decisions clearly and effectively to employees, patients, families, and colleagues, including volunteers, ensuring understanding and appropriate action. • Develop and oversee effective rota systems that support safe service delivery, considering workforce capacity, fatigue, and service demand. • Ensure appropriate delegation and oversight of employees supervision processes, maintaining accountability for completion and follow-up of agreed actions. • Promote a proactive and solution-focused approach to service delivery, supporting employees to identify and resolve issues constructively. • Ensure compliance with organisational policies, procedures, and health and safety requirements. • Lead and contribute to team meetings, ensuring effective communication, shared learning, and engagement across the service. • Lead investigations into incidents as required, ensuring timely action, compliance with policy, and implementation of learning to improve safety. • Represent the service at internal and external meetings, including deputising for the FHCT Matron where required. • Contribute to the development and review of policies and procedures, supporting their implementation within the team. • Participate in and, where appropriate, lead risk management processes, including relevant governance or risk subgroup meetings.