Job description
MB Connected is delighted to be partnering with a well-established, international business to recruit a Finance Administrator into its growing finance team.
This is a fantastic opportunity to join a supportive organisation that genuinely invests in its people. Previous credit control experience isn't essential – we're looking for someone with strong communication skills, a positive attitude and a willingness to learn. Full training will be provided, making this an ideal opportunity for someone looking to build a long-term career within finance.
Working as part of a friendly and collaborative team, you'll play a key role in supporting customer accounts, building relationships and ensuring an excellent level of service is delivered. If you're someone who enjoys working with people, takes pride in delivering a great customer experience and is looking to develop your finance career, we'd love to hear from you.
Key Responsibilities
• Build and maintain positive relationships with customers via telephone and email.
• Support the management of customer accounts, ensuring payments are received in line with agreed terms.
• Resolve customer queries efficiently, liaising with internal teams where required.
• Allocate incoming payments and maintain accurate customer account records.
• Assist with account reconciliations and investigate any discrepancies.
• Produce customer statements and support the wider finance team with day-to-day administration.
• Contribute to process improvements and deliver a high standard of customer service.
Key Requirements
• Previous experience within a finance or accounting role.
• Excellent communication skills and confidence building relationships with customers.
• A positive attitude, willingness to learn and a proactive approach to work.
• Strong organisational skills with excellent attention to detail.
• Competent IT skills, including Microsoft Excel.
• A team player who enjoys working in a collaborative environment.
In Return You Will Receive
• Salary of £27,000 - £30,000 depending on experience.
• Hybrid working following your initial training period.
• Full training and ongoing development within a supportive team.
• Genuine opportunities for career progression within a growing international business.
• Competitive benefits package, including enhanced annual leave, pension and employee discounts.
• A friendly, collaborative culture where you'll be supported to develop your finance career.