Freight Forwarder

A well-established, family-owned freight forwarding company based in Eastleigh, Southampton, is looking for a dynamic and quick-thinking individual to join their friendly team. This role is ideally suited to someone with extensive customs clearance experience who is looking for a long-term opportunity within a stable business. If you thrive in a fast-paced freight forwarding environment and enjoy delivering excellent customer service, we'd love to hear from you. The Role You will be responsible for managing freight forwarding operations with a strong focus on customs clearance, ensuring shipments are processed accurately, efficiently, and in full compliance with customs regulations. Key Responsibilities • Complete import customs entries accurately and efficiently. • Handle customs clearance documentation and ensure compliance with all relevant regulations. • Coordinate import and export shipments. • Liaise with customers, hauliers, shipping lines, and customs authorities. • Manage FCL and LCL shipments where applicable. • Ensure all documentation is completed accurately and within required timescales. What We're Looking For Essential • Extensive customs clearance experience within a freight forwarding environment. • Proven experience completing import customs entries. • Experience using customs software (ASM experience is preferred, although experience with other customs systems is welcome). • Good working knowledge of CNS Destin8. • Strong organisational skills with excellent attention to detail. • Excellent communication skills and the ability to work effectively as part of a team. Desirable • Sea import freight forwarding experience. • Export customs clearance experience. • Knowledge of T1 Transit procedures. • Experience handling both FCL and LCL shipments. What We Offer • Competitive salary of £29,000–£35,000, depending on experience. • Monday to Friday working hours – 9:00am to 5:30pm. • Permanent, full-time employment. • A friendly, supportive working environment within a long-established family-owned business. • Long-term career stability and the opportunity to be part of a knowledgeable and experienced team.