Freight pricing coordinator

Our client, a well-established and growing freight forwarding and logistics organisation, is seeking an experienced Export Pricing & Operations Specialist to join their team. This is an excellent opportunity for a commercially minded logistics professional with strong export operations knowledge across Air, Sea, and Road freight. The successful candidate will play a pivotal role in managing complex export quotations, supporting operational delivery, and building strong relationships with clients and international partners. This position offers a blend of commercial and operational responsibilities, making it ideal for someone who enjoys working across multiple aspects of the supply chain. Pricing & Quotation Management • Act as the primary point of contact for complex export pricing enquiries across Air, Sea, and Road freight services. • Collaborate with senior leadership to develop competitive pricing strategies for new business opportunities and global tenders. • Negotiate rates with carriers, agents, and third-party suppliers to maximise profitability while maintaining high service standards. • Maintain and manage tariff databases to ensure accurate and timely customer quotations. Export Operations & Booking Support • Support the export team with the day-to-day coordination and execution of international shipments. • Oversee the end-to-end booking process, ensuring all shipment information is accurately entered into internal systems. • Monitor shipment progress and proactively resolve operational issues to ensure service excellence. • Ensure compliance with customer requirements, export regulations, and internal procedures. Client & Partner Management • Lead the onboarding of key customer accounts, ensuring operational procedures and service requirements are fully implemented. • Liaise with international agents, carriers, and logistics partners to coordinate door-to-door and cross-border freight movements. • Build and maintain strong client relationships, providing expert guidance on export regulations, routing options, and logistics solutions. • Deliver regular updates and exceptional service to key stakeholders. Skills & Experience Required • Proven experience within a freight forwarding or export logistics environment. • Strong operational knowledge of Air, Sea, and Road export processes. • Commercially astute with the ability to identify opportunities to improve margins and support business growth. • Sound understanding of Incoterms 2020, customs procedures, and export documentation, including Bills of Lading and customs declarations. • Excellent negotiation, communication, and relationship-building skills. • Experience working with freight management systems such as CargoWise or similar. • Strong Microsoft Excel and general IT skills. • Ability to work effectively in a fast-paced, deadline-driven environment.