Front of House AV Technician

Location - Liverpool Street, London Salary - £30,000-£35,000 Job Type - Full Time, Permanent An excellent opportunity has arisen for a Front of House AV Technician to join a leading international law firm in their London office, providing vital audio-visual support at the heart of a professional, client-facing environment. This is a highly visible role where you will play a key part in ensuring seamless meetings and events, working closely with Front of House, Workplace, and Information Services teams to deliver a first-class experience. The Role As a Front of House AV Technician, you will be based in the main reception area, acting as the go-to expert for all AV support across the London office. You will ensure meeting rooms and event spaces are fully operational, supporting both in-person and hybrid collaboration. You will combine technical expertise with excellent communication skills to deliver a smooth, professional service to colleagues and clients alike. Key Responsibilities • Provide high-quality, client-facing AV support across the London office • Set up and support in-person and hybrid meetings and events • Act as the first point of contact for AV queries and troubleshooting • Maintain and support meeting room technology, including MTR systems • Carry out regular equipment checks and resolve faults proactively • Coordinate repairs and maintenance with external AV suppliers • Ensure all meeting spaces are presentation-ready at all times • Support installations and upgrades of AV equipment • Work collaboratively with internal teams to improve AV services • Maintain accurate records of equipment and maintenance activity • Provide AV guidance and training to Front of House teams • Support reception/client services when required About You • Strong experience with AV systems and meeting room technology • Confident supporting platforms such as Microsoft Teams, Zoom, Webex and Google Meet • Solid troubleshooting skills with a proactive approach • Basic networking knowledge (IP, MAC, DNS, connectivity) • Excellent communication skills, both in person and via email • Experience in a client-facing or customer-focused role • Well organised with strong attention to detail • Positive, adaptable and able to work both independently and as part of a team • Comfortable delivering training and guidance to colleagues • Good working knowledge of Microsoft 365 Benefits • 35-hour working week • Rotating shifts between 7:30am and 6:00pm • Opportunity to work in a prestigious, international firm • Exposure to modern AV technologies and systems • Training opportunities, including first aider and fire warden certification • Collaborative and inclusive working environment If you are a technically skilled and service-driven professional looking to make an impact in a fast-paced, client-facing environment, this Front of House AV Technician role offers a fantastic next step in your career. Apply now to be considered.