Front Of House Member (Part-Time)

Role: Front of House Member (Part-Time) Location: Isle of Sheppey Salary: Circa £12.80 per hour + Benefits Hours: 20 hours per week - Summer shifts: 8:00am-2:00pm or 2:00pm-7:00/8:00pm (always off on Saturdays) Contract: Temporary Ongoing (Potential Permanent Opportunity) Our client is looking for a friendly and professional Front of House Member to join their team on a part-time, temporary ongoing basis, with the potential to become permanent. This is a varied, hands-on role where you'll be the first point of contact for customers while also supporting the day-to-day running of the kitchen/reception area. Duties include welcoming visitors, managing bookings, preparing and serving breakfasts, delivering food to customers, and providing excellent customer service throughout their visit. Responsibilities - Prepare/serve breakfasts and light refreshments to customers. - Deliver food and drinks promptly while providing excellent table service. - Welcome customers and visitors in a friendly and professional manner. - Manage the reception area and act as the first point of contact for enquiries. - Answer incoming telephone calls and direct them to the appropriate department. - Maintain high standards of cleanliness and organisation across the reception and dining areas. - Handle customer bookings and update booking systems accurately. - Respond to customer enquiries via telephone, email and in person. - Maintain a tidy and organised reception area. - Work closely with colleagues to ensure an exceptional customer experience. Job Requirements - Previous experience in a customer-facing, reception or front of house role. - Experience preparing and serving food is desirable. - A willingness to be hands-on - Strong customer service skills with a friendly and approachable manner. - Excellent communication skills, both verbal and written. - Confidence handling telephone enquiries and managing multiple tasks. - Good IT skills, including experience using Microsoft Office. - A positive, reliable and team-focused attitude. Benefits - Staff discounts (happy to provide further information upon application) - Memberships - Free on-site parking If you're a customer-focused individual who enjoys working in a busy, people-facing environment and takes pride in delivering excellent service, we'd love to hear from you. Apply today! KH Recruitment Ltd is acting as an Employment Business in relation to this vacancy.