Fulfilment Manager

Fulfilment Manager £37,000–£45,000 + Excellent Benefits | Permanent | Maidstone - Kent 4 days on, 4 days off / 1pm-10pm An exciting opportunity has arisen for an experienced Fulfilment Manager to join a rapidly growing ecommerce business operating from a modern, highly automated warehouse facility in Kent. This role will suit a hands-on operational leader with a strong background in warehouse, dispatch, or fulfilment management who thrives in fast-paced, high-volume environments. Key responsibilities include: • Managing and motivating large fulfilment and dispatch teams • Driving productivity, performance, and operational KPIs • Ensuring customer orders are dispatched accurately and on time • Leading daily operations across shift patterns and team handovers • Maintaining high standards of health & safety and warehouse compliance • Supporting process improvement and warehouse automation initiatives • Managing staffing, absences, payroll records, and performance reviews • Working closely with warehouse leadership to improve efficiency and service levels The successful candidate will have: • A minimum of 5 years’ experience within warehouse or fulfilment supervision/management • Experience working within fast-paced ecommerce or distribution environments • Strong people management and leadership skills • A proactive and highly organised approach • Experience managing KPIs, productivity, and operational targets • Excellent communication and problem-solving abilities • Knowledge of warehouse health & safety procedures and best practice This is an excellent opportunity to join a highly successful and expanding business offering strong long-term career progression, a collaborative culture, and an impressive employee benefits package. For further information or a confidential discussion, please get in touch directly.