General Practice Assistant/ Healthcare Assistant

The following are the core responsibilities of the General Practice Assistant/ Healthcare Assistant in delivering health services. There may be, on occasion, a requirement to carry out other tasks and this will be dependent upon factors such as workload and staffing levels: a. Completing simple clinical observations / investigations as directed locally, such as dipstick urine, blood pressure, ECG and phlebotomy b. Provide support to GPs by taking patient history and baseline observations prior to the patient seeing the GP c. Facilitate routine and 24-hour BP monitoring, advising patients accordingly d. Carry out BMI checks as directed e. Act as a chaperone as required f. When trained, to support the GP with immunisations g. Completing basic (non-opinion) forms and core elements of some forms for the GP to approve and sign such as insurance forms, mortgage, benefits agency forms etc. h. Extracting all the required information from clinical letters, applying medical codes as required and adding these to patient notes i. Support the delivery of QOF, incentive schemes, QIPP and other quality or cost effectiveness initiatives j. Support practice patients by arranging appointments, onward referrals, clinical tests and follow up appointments. k. Explain treatment procedures to patients l. Develop and agree a personal development plan utilising a reflective approach to practice, operating under appropriate clinical supervision m. Support GP(s) in liaising with external agencies such as helping to arrange patient admission while the GP(s) continue with the consultation. n. Provide coordination and navigation for people and their carers across health and care services, working closely with Social Prescribing Link Workers, health and wellbeing coaches, and other primary care professionals o. Undertake all mandatory training and induction programmes p. Attend a formal appraisal with their manager at least every 12 months. Once a performance/training objective has been set, progress will be reviewed on a regular basis so that new objectives can be agreed q. Contribute to public health campaigns (e.g., flu clinics) through advice or direct care, including opportunistic health promotional programmes r. Support patients to adopt health promotion strategies that promote healthy lifestyles and apply principles of self-care s. Review the latest guidance ensuring the organisation conforms to NICE, CQC etc. t. Be responsive to the changing needs of patients and service provision in terms of scope and nature of clinical practice u. Prioritise, organise and manage own workload in a manner that maintains and promotes quality v. To produce accurate, contemporaneous and complete clinical records w. Support in the delivery of enhanced services and other service requirements on behalf of the organisation x. Be aware of duties and responsibilities regarding current legislation and adhere to practice policies and procedures on safeguarding adults and safeguarding children y. Contribute to and embrace the spectrum of clinical governance z. Maintain a clean, tidy, effective working area at all times Job description Job responsibilities The following are the core responsibilities of the General Practice Assistant/ Healthcare Assistant in delivering health services. There may be, on occasion, a requirement to carry out other tasks and this will be dependent upon factors such as workload and staffing levels: a. Completing simple clinical observations / investigations as directed locally, such as dipstick urine, blood pressure, ECG and phlebotomy b. Provide support to GPs by taking patient history and baseline observations prior to the patient seeing the GP c. Facilitate routine and 24-hour BP monitoring, advising patients accordingly d. Carry out BMI checks as directed e. Act as a chaperone as required f. When trained, to support the GP with immunisations g. Completing basic (non-opinion) forms and core elements of some forms for the GP to approve and sign such as insurance forms, mortgage, benefits agency forms etc. h. Extracting all the required information from clinical letters, applying medical codes as required and adding these to patient notes i. Support the delivery of QOF, incentive schemes, QIPP and other quality or cost effectiveness initiatives j. Support practice patients by arranging appointments, onward referrals, clinical tests and follow up appointments. k. Explain treatment procedures to patients l. Develop and agree a personal development plan utilising a reflective approach to practice, operating under appropriate clinical supervision m. Support GP(s) in liaising with external agencies such as helping to arrange patient admission while the GP(s) continue with the consultation. n. Provide coordination and navigation for people and their carers across health and care services, working closely with Social Prescribing Link Workers, health and wellbeing coaches, and other primary care professionals o. Undertake all mandatory training and induction programmes p. Attend a formal appraisal with their manager at least every 12 months. Once a performance/training objective has been set, progress will be reviewed on a regular basis so that new objectives can be agreed q. Contribute to public health campaigns (e.g., flu clinics) through advice or direct care, including opportunistic health promotional programmes r. Support patients to adopt health promotion strategies that promote healthy lifestyles and apply principles of self-care s. Review the latest guidance ensuring the organisation conforms to NICE, CQC etc. t. Be responsive to the changing needs of patients and service provision in terms of scope and nature of clinical practice u. Prioritise, organise and manage own workload in a manner that maintains and promotes quality v. To produce accurate, contemporaneous and complete clinical records w. Support in the delivery of enhanced services and other service requirements on behalf of the organisation x. Be aware of duties and responsibilities regarding current legislation and adhere to practice policies and procedures on safeguarding adults and safeguarding children y. Contribute to and embrace the spectrum of clinical governance z. Maintain a clean, tidy, effective working area at all times