German speaking Customer Service Representative

Job Title: German speaking Customer Service Representative Location: Bury St Edmunds Contract: Permanent, full-time Working hours: Monday - Thursday 8am - 4.30pm, Friday 8am – 12.30pm Salary: depending on experience This is an exciting time to join our global UK-based client as a German speaker within their Customer Service department. In this role, you’ll play a key role as part of a collaborative, forward-thinking and global company by supporting their German speaking market. If you’re looking for a high-level, technical and proactive role where you can drive continuous improvement and utilise your language skills along with your experience within manufacturing or engineering, we’d love to hear from you! Why join: • Competitive annual salary, depending on experience • Early finish at 12:30pm on Fridays • Excellent opportunities for growth and development • Make a direct impact on a growing, international business • And more! As the German speaking Customer Service Representative, you will: • Answer incoming phone calls and emails from German speaking customers regarding order entry, tracking and product stock levels • Be responsible for purchase order requests and entry, administration, quotations, and technical advice and assistance regarding products • Maintain an up-to-date technical knowledge regarding products • Be responsible for the German speaking market, ensuring a customer-first, proactive approach • And more Who we’re looking for: • Native-level German speaker with fluent English • Experience in a high-level technical customer service environment, ideally within manufacturing or engineering environments • Strong computer skills, including MS Office and ERP systems • Experience in process improvement • You’re a great communicator and problem solver with the ability to understand and effectively communicate technical information to customers If this sounds like you, please apply either directly or reach out to Aylin at for a confidential chat to find out more. Candidates must hold full right to work status for the UK, without requiring sponsorship for the foreseeable future. Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly; however, due to the high level of applications, we are only able to contact candidates to applicants whose experience closely matches our client’s requirements. For more opportunities, please visit our website.