GP Assistant (GPA)

• Manage and process incoming clinical correspondence in a timely manner • Extract and input relevant information from clinical documents with a high level of accuracy • Support the organisation of GP administrative workload and day-to-day tasks • Process patient registrations, deductions, and record maintenance accurately on the clinical system • Book, cancel, and amend patient appointments using the clinical system • Handle incoming telephone calls, providing professional customer service and directing queries appropriately • Support the management of referrals, including processing and tracking through the clinical system (eRS) • Invite and recall patients for routine checks, health reviews, and administrative follow-ups • Assist with private and non-NHS work, including insurance forms and private medical reports • Respond to routine patient administrative queries in a professional and timely manner • Use clinical systems such as SystmOne or EMIS, along with communication tools such as AccuRx • Carry out general administrative duties including scanning, filing, document management, and maintaining records • Support data entry, coding, and maintenance of patient information within the clinical system • Assist with any additional administrative tasks required to support the smooth running of the practice Job description Job responsibilities • Manage and process incoming clinical correspondence in a timely manner • Extract and input relevant information from clinical documents with a high level of accuracy • Support the organisation of GP administrative workload and day-to-day tasks • Process patient registrations, deductions, and record maintenance accurately on the clinical system • Book, cancel, and amend patient appointments using the clinical system • Handle incoming telephone calls, providing professional customer service and directing queries appropriately • Support the management of referrals, including processing and tracking through the clinical system (eRS) • Invite and recall patients for routine checks, health reviews, and administrative follow-ups • Assist with private and non-NHS work, including insurance forms and private medical reports • Respond to routine patient administrative queries in a professional and timely manner • Use clinical systems such as SystmOne or EMIS, along with communication tools such as AccuRx • Carry out general administrative duties including scanning, filing, document management, and maintaining records • Support data entry, coding, and maintenance of patient information within the clinical system • Assist with any additional administrative tasks required to support the smooth running of the practice