GP Planned Care Co-ordinator

DUTIES Monitoring the clinical recall IT system to offer clinical testing and send questionnaires to relevant patient groups. Update the surgery's patient clinical management system (eMIS) with regard to appointment invitations and tests offered. Respond to patient queries and contact patients to make appointments with clinicians and encourage engagement where appropriate. Take responsibility for certain patient care pathways such as Asthma and COPD, ensuring annual reviews are offered and appointments are made and managing monitoring for conditions such as prostate cancer. Book minor illness clinic appointments each morning as requested by the triage doctor. Monitor incoming surgery emails on a rota basis. Manage the CQC searches each quarter liaising with appropriate clinicians. Monitor the monthly Did Not Attend spreadsheet, contacting patients as required. Assist and participate in monthly inspections and audits when required. Work closely with the Practice team in the coordination of work and daily administration needs as requested. Attend relevant training meetings and training events, collaboratively with other Practices, IT colleagues and health and social care teams as required Develop policies, procedures and patient information as appropriate to this role. Provide training and support as appropriate to the Practice team. Assist the Practice in providing a high-quality patient service, meet and demonstrate its performance markers and maximise efficiencies and resources. Make recommendations relating to innovative ways of working, changing services, regulation updates, continuous learning and more. Ensure that the areas of responsibility are safe and within legal and national regulations to include GDPR data protection regulations and Care Quality Commission compliance. Some flexibility with hours will be needed particularly for meetings and training. Other duties as deemed reasonable for this role. Job description Job responsibilities DUTIES Monitoring the clinical recall IT system to offer clinical testing and send questionnaires to relevant patient groups. Update the surgery's patient clinical management system (eMIS) with regard to appointment invitations and tests offered. Respond to patient queries and contact patients to make appointments with clinicians and encourage engagement where appropriate. Take responsibility for certain patient care pathways such as Asthma and COPD, ensuring annual reviews are offered and appointments are made and managing monitoring for conditions such as prostate cancer. Book minor illness clinic appointments each morning as requested by the triage doctor. Monitor incoming surgery emails on a rota basis. Manage the CQC searches each quarter liaising with appropriate clinicians. Monitor the monthly Did Not Attend spreadsheet, contacting patients as required. Assist and participate in monthly inspections and audits when required. Work closely with the Practice team in the coordination of work and daily administration needs as requested. Attend relevant training meetings and training events, collaboratively with other Practices, IT colleagues and health and social care teams as required Develop policies, procedures and patient information as appropriate to this role. Provide training and support as appropriate to the Practice team. Assist the Practice in providing a high-quality patient service, meet and demonstrate its performance markers and maximise efficiencies and resources. Make recommendations relating to innovative ways of working, changing services, regulation updates, continuous learning and more. Ensure that the areas of responsibility are safe and within legal and national regulations to include GDPR data protection regulations and Care Quality Commission compliance. Some flexibility with hours will be needed particularly for meetings and training. Other duties as deemed reasonable for this role.