GP Reception Supervisor

• Supervise and support the reception team, ensuring high standards of performance • Support staff training, development, and rota planning • Ensure confidentiality and compliance with practice policies • Support practice management with service improvements and patient engagement • Answering phone calls to respond to patient queries and managing appointments • Handling incoming patient emails • Ensuring all relevant correspondence is scanned and saved accurately into patient files on EMIS • Assist in data collection for practice performance indicators. • Ad hoc administration tasks Job description Job responsibilities • Supervise and support the reception team, ensuring high standards of performance • Support staff training, development, and rota planning • Ensure confidentiality and compliance with practice policies • Support practice management with service improvements and patient engagement • Answering phone calls to respond to patient queries and managing appointments • Handling incoming patient emails • Ensuring all relevant correspondence is scanned and saved accurately into patient files on EMIS • Assist in data collection for practice performance indicators. • Ad hoc administration tasks