GP Receptionist and Administrator

• To receive and book in patient's for Nurses and Doctors. • To make appointments for patients. • Answer telephone and deal with any resulting enquiries/requests. • Accept and action all requests for repeat prescriptions whether requested in person, by e-mail, by fax or by post. • To extract medical records for appointments, telephone messages, prescriptions etc. • Complete the necessary documentation for temporary residents, immediate necessary treatment and emergency treatment. • Charge and collect all private fees for non contracted work. • Filing of various documents as required. • Receive transport requests from patients and action them according to Surgery policy. • Action on a daily basis any requests for home visits. • Take messages for the District Nurses. • Deal with incoming/outgoing post. • Make tea/coffee for Doctors/Staff as required. • Keep the reception area neat and tidy. • Keep Doctors consulting rooms neat and tidy and clear of medical records and prescriptions that have been completed. • Lock away prescriptions, make sure the surgery is as clear of filing as possible in the time allowed, ready for the morning staff. Set alarm if building is empty; lock doors and windows. • Electronic summarising of patient medical records • Scanning of documents into electronic patient records • Typing letters either dictated by clinicians or under own discretion • Dealing with emails/e-consultations by using strict protocols to signpost patient to the correct place. • Adhere fully to the practice confidentiality and safeguarding policies. • Undertake any other duties as may be determined from time to time commensurate with the job role. Job description Job responsibilities • To receive and book in patient's for Nurses and Doctors. • To make appointments for patients. • Answer telephone and deal with any resulting enquiries/requests. • Accept and action all requests for repeat prescriptions whether requested in person, by e-mail, by fax or by post. • To extract medical records for appointments, telephone messages, prescriptions etc. • Complete the necessary documentation for temporary residents, immediate necessary treatment and emergency treatment. • Charge and collect all private fees for non contracted work. • Filing of various documents as required. • Receive transport requests from patients and action them according to Surgery policy. • Action on a daily basis any requests for home visits. • Take messages for the District Nurses. • Deal with incoming/outgoing post. • Make tea/coffee for Doctors/Staff as required. • Keep the reception area neat and tidy. • Keep Doctors consulting rooms neat and tidy and clear of medical records and prescriptions that have been completed. • Lock away prescriptions, make sure the surgery is as clear of filing as possible in the time allowed, ready for the morning staff. Set alarm if building is empty; lock doors and windows. • Electronic summarising of patient medical records • Scanning of documents into electronic patient records • Typing letters either dictated by clinicians or under own discretion • Dealing with emails/e-consultations by using strict protocols to signpost patient to the correct place. • Adhere fully to the practice confidentiality and safeguarding policies. • Undertake any other duties as may be determined from time to time commensurate with the job role.