Ground Maintenance Operative

The role Reporting to our local Estate Services Manager you will undertake a wide range of duties including minor internal and external property repairs, and supplementing the work of our cleaning and gardening teams ensuring that our communal areas are well maintained. You will be provided with tools and machinery to help you undertake your tasks and we will supply you with a new uniform, safety boots and personal protective equipment. You will need to have the ability to undertake physically demanding work. The location Our front-line teams work from our local estates and hubs across our area of operation. What you’ll be doing: • Ensuring our communal areas are clean and well maintained, carrying out spot cleaning e.g. sweeping, vacuuming, mopping, dusting, polishing, litter picking etc as directed. • Sweep, disinfect and keep tidy refuse chutes, bins and bin areas (where appropriate) • When required, use machinery (jet washers, steam cleaners etc) to carry out deep cleaning. Any training required will be provided. • Carry out some minor repairs of a basic, semi-skilled nature as directed by the Scheme Manager or Estate Services Manager. This could in in a communal area or resident’s home. Examples are joinery, plumbing (non qualified jobs such as unblocking sinks/toilets etc), internal painting, graffiti removal, lock changes etc. • Report any repairs or defects in communal areas, that you cannot resolve, to maintenance department/ line manager and follow up actions as required. • Carry out tests inspections and submit detailed reports as and when requested. • Provide cover in the absence of other colleagues. • Be a point of contact for residents, assist where possible or refer enquiries to colleagues. • Be aware of vulnerable customers and, where appropriate, highlight their needs to your line manager / Housing Team • Act in a friendly, polite, and professional way at all times, even when challenged by residents or visitors to the estate. • Understand your responsibilities as an employee under Health and Safety legislation. • Always adopt a safe system of work, using all safety clothing and equipment which is provided and generally taking responsibility for your own safety. • No role profile can cover every issue which may arise within the post at various times and the postholder is expected to carry out other duties from time to time, which are broadly consistent with those described. What you’ll need: Desirable • Good practical skills to carry out a wide range of tasks including the ability to undertake a variety of minor building and domestic repairs. • Experience of working in small teams • Basic knowledge and understanding of health and safety considerations as they apply to this role. • Excellent communication skills, ability to communicate clearly and effectively both orally and in written reports when dealing with customers, contractors, and team members. • Ability to use a smartphone to access company emails and log repair and health & safety issues. • Working alone and as part of a team will have a can-do attitude and ability to work using their initiative • Must hold full UK License