Group Credit Controller

CREDIT CONTROLLER SALARY CIRCA £31K CAMBERLEY Our client is looking for a Credit Controller to join their team. The successful candidate will be responsible for a ledger of approximately 1000 accounts, and to proactively manage the collection of debtor balances by phone, email, and letter. Main Responsibilities: • Resolving outstanding account queries with customers directly • Chase Customers debt via phone following up with email, sending LBA’s where required • Reconciling accounts via customer requests • Sending dunning letters, statements & copy invoices to customers • Handling post incoming and franking post out • Uploading invoices to customer portals • Producing consolidated invoices on a ad hoc basis • Providing credit checks for new and existing customers for Manager approval • Release orders on hold in Oracle and Service now daily and monitor • Resolve unallocated payments that they are consistently managed and identified • Processing refunds • Prepare legal paperwork if required • Update out of date Direct Debit mandates in Oracle • Cover Customers for colleagues when out of office Skills and Experience: • High attention to detail is a must • Good problem solver • Numerically minded • Organized, good timekeeper • Our customer base interacts with all team members so must be a team player • Able to multi-task think on your feet • Willingness to learn and take on various tasks around customer account reconciliation, consolidated invoices including manual billing • Minimum GCSE in Mathematics 4-6 (equivalent of B-C grade) Please note if you have not been contacted by Plum Personnel within seven days then unfortunately on this occasion you have been unsuccessful. Due to the high level of applications we are receiving at this time, we are unfortunately unable to give individual feedback. Plum Personnel is acting as an employment agency in relation to this vacancy. Plum Personnel is an equal opportunities employer.