Guest Relations & Scheduling administrator

For further information please refer to the job description and personal specification Deliver a professional, welcoming, and patient-centred reception service Meet and greet all patients and visitors, ensuring a high standard of customer care Support vulnerable or distressed patients in a calm and empathetic manner Manage a high volume of queries (face-to-face, telephone, and email) Support patient wayfinding and overall experience within the department Job description Job responsibilities For further information please refer to the job description and personal specification Deliver a professional, welcoming, and patient-centred reception service Meet and greet all patients and visitors, ensuring a high standard of customer care Support vulnerable or distressed patients in a calm and empathetic manner Manage a high volume of queries (face-to-face, telephone, and email) Support patient wayfinding and overall experience within the department