Head of Third-Party Damage Claims

We are recruiting for a Head of Third-Party Damage Claims on behalf of one of the largest specialist motor insurers in the market. The Head of Third-Party Claims will be responsible for leading, developing, and managing the end-to-end third- party claims journey. This includes strategic oversight of operational performance, technical excellence, and service delivery across all third-party claims functions. Key Responsibilities • Driving cost control throughout the claims lifecycle across all elements of third-party claims spend. • Developing and implementing strategy based on detailed financial analysis. • Overseeing the effective management of complex and high value claims and processes with technical, regulatory or financial implications. • Initiating indemnity control and operational effectiveness initiatives with sound business cases. • Analysing and drafting reports, as well as responding to financial performance metrics. • Using granular knowledge of vehicle portfolio, underwriting and distribution strategies to anticipate trends. • Overseeing key supply chain relationships in the fulfilment of the claims proposition and ensuring that all external providers meet performance requirements. Key Requirements • Extensive experience in motor claims management, with a thorough understanding of claims processes and current market trends. • Proven ability to deliver key objectives and drive measurable performance improvements within challenging timeframes. • In-depth technical expertise in motor liability, credit hire, personal injury, and relevant legal and regulatory frameworks. • Strong commercial and financial acumen with experience of working with actuarial development triangles. • High level of numeracy and analytical skills, with the ability to interpret data and identify underlying patterns and trends. • Skilled in producing professional, well-structured, and accurate reports. • Excellent communication, negotiation, and stakeholder engagement capabilities. • Professional qualification (e.g., ACII or equivalent) is desirable.