Health and Wellbeing Coach - Castle Health Centre

Overview Health and Wellbeing Coaches work closely with GPs and practice teams to manage a caseload of patients, acting as a central point of contact to ensure appropriate support is made available to them and their carers; supporting them to understand and manage their condition and ensuring their changing needs are addressed. This is achieved by bringing together all the information about a patient's identified care and support needs and exploring options to meet these within a single personalised care and support plan, based on what matters to the patient Health and Wellbeing Coaches review patients' needs and help them access the services and support they require to understand and manage their own health and wellbeing, referring to other professionals where appropriate Health and Wellbeing Coaches provide personalised, holistic support to patients within primary care, explore ways of improving mental health and wellbeing Health and Wellbeing Coaches support patients to utilise self-help and facilitated tools to aid individual goal planning and measurement of progression Health and Wellbeing Coaches support patients to make informed choices about their own health and wellbeing, which includes (but is not limited to) improving the levels of physical activity, promoting a healthier diet, and accessing self-help tools Health and Wellbeing Coaches effectively signpost and encourage participation to appropriate local services Health and Wellbeing Coaches share good practice within the surgery and the wider PCN, promoting innovative approaches with a view to improving health outcomes Technical Competencies Competent at Word, Excel etc. Attention to accuracy Management Competencies 1. Teamwork 2. Flexibility 3. Achievement Motivation 4. Risk Awareness 5. Health & Safety Awareness Personal/professional Development Participate in training programmes as part of your personal and professional development Take responsibility for own development, learning and performance, demonstrating skills and activities to others undertaking similar work. Managing Tasks / Projects Ensuring tasks and duties are performed within clearly defined time quality standards Managing Information / Data Compiling and processing, supplying information and data to both internal and external contacts whilst ensuring confidentiality is maintained where appropriate. Communications High level of verbal and written communication skills Information sharing with other professionals Confidentiality and data protection Attention is drawn to the confidential nature of information collected within the immunisation service and the storing of personal information for data protection. Health and Safety The post holder is required to take reasonable care for the health and safety of themselves and other persons who may be affected by their acts or omissions at work. The post holder is also required to co-operate with their employing body to ensure that statutory and departmental regulations are adhered to. Job description Job responsibilities Overview Health and Wellbeing Coaches work closely with GPs and practice teams to manage a caseload of patients, acting as a central point of contact to ensure appropriate support is made available to them and their carers; supporting them to understand and manage their condition and ensuring their changing needs are addressed. This is achieved by bringing together all the information about a patient's identified care and support needs and exploring options to meet these within a single personalised care and support plan, based on what matters to the patient Health and Wellbeing Coaches review patients' needs and help them access the services and support they require to understand and manage their own health and wellbeing, referring to other professionals where appropriate Health and Wellbeing Coaches provide personalised, holistic support to patients within primary care, explore ways of improving mental health and wellbeing Health and Wellbeing Coaches support patients to utilise self-help and facilitated tools to aid individual goal planning and measurement of progression Health and Wellbeing Coaches support patients to make informed choices about their own health and wellbeing, which includes (but is not limited to) improving the levels of physical activity, promoting a healthier diet, and accessing self-help tools Health and Wellbeing Coaches effectively signpost and encourage participation to appropriate local services Health and Wellbeing Coaches share good practice within the surgery and the wider PCN, promoting innovative approaches with a view to improving health outcomes Technical Competencies Competent at Word, Excel etc. Attention to accuracy Management Competencies 1. Teamwork 2. Flexibility 3. Achievement Motivation 4. Risk Awareness 5. Health & Safety Awareness Personal/professional Development Participate in training programmes as part of your personal and professional development Take responsibility for own development, learning and performance, demonstrating skills and activities to others undertaking similar work. Managing Tasks / Projects Ensuring tasks and duties are performed within clearly defined time quality standards Managing Information / Data Compiling and processing, supplying information and data to both internal and external contacts whilst ensuring confidentiality is maintained where appropriate. Communications High level of verbal and written communication skills Information sharing with other professionals Confidentiality and data protection Attention is drawn to the confidential nature of information collected within the immunisation service and the storing of personal information for data protection. Health and Safety The post holder is required to take reasonable care for the health and safety of themselves and other persons who may be affected by their acts or omissions at work. The post holder is also required to co-operate with their employing body to ensure that statutory and departmental regulations are adhered to.