Health Care Assistant (HCA) General Practice

Job responsibilities Primary Duties and Areas of Responsibility • New patient health checks • ECG recording • Phlebotomy • Chaperoning duties • Processing and management of laboratory samples requested by GPs/nurses • Sterilising, cleansing and maintenance of surgical equipment • Vaccine/cold chain storage, monitoring and recording • Surgical equipment and vaccine re-stocking and stock rotation • Clearing and re-stocking consulting rooms • Preparing and maintaining environments and equipment before, during and after patient care interventions, including assisting GPs during the performance of minor operations • Assisting in the assessment and surveillance of patients health and well-being • Undertaking specific clinical activities for named patients that have been delegated and taught specifically in relation to that individual • Helping to raise awareness of health and well-being and how it can be promoted • Assisting with the collection and collation of data on needs related to health and well-being Notes & Review The Job Description is not intended to be a fully comprehensive description of the duties of the post-holder and may develop over time. Therefore, these duties will be subject to regular review and may be amended in consultation with the post-holder. All members of staff should be prepared to take on additional duties or relinquish existing duties in order to maintain the efficient running of the organisation. Person Specification Qualifications Essential • Essential Criteria • Level 3 Health Care qualification, or Level 2 Adult Social Care Certificate (or equivalent) • Previous experience working as a Healthcare Assistant or in a patient-facing healthcare role • Good communication and interpersonal skills; able to interact professionally with patients, families, and the healthcare team • Caring and compassionate approach, with a genuine interest in patient wellbeing • Ability to maintain confidentiality and handle sensitive information appropriately • Basic clinical skills, including: • Blood pressure monitoring • Height and weight measurement • Assisting with basic clinical procedures • Ability to follow instructions and standard operating procedures accurately • Strong organisational skills and effective time management • IT literacy and ability to learn clinical systems (e.g. S1 or similar) • Understanding of infection control, health and safety, and hygiene standards • Ability to work independently and as part of a multidisciplinary team • Flexible and adaptable to meet the needs of the service • Willingness to undertake mandatory training and ongoing professional development • Good level of spoken and written English • Right to work in the UK Desirable • Desirable Criteria • Previous experience working in a general practice or primary care setting • Phlebotomy training and recent experience in taking bloods • Experience performing: • ECGs • Urinalysis • Wound care • NHS Health Checks • Knowledge of and experience using S1 or other clinical systems • NVQ Level 2 or 3 in Health and Social Care (or equivalent healthcare qualification) • Training in infection prevention and control • Experience supporting: • Smoking cessation • Weight management • Other health promotion initiatives • Understanding of long-term condition monitoring, such as diabetes or hypertension • Experience assisting with immunisation clinics (e.g. flu or COVID) • Up-to-date Basic Life Support (BLS) and manual handling training • Awareness of CQC standards, clinical governance, and safeguarding procedures • Ability to adapt to a fast-paced, multidisciplinary environment • Confidence in working autonomously as well as collaboratively • Commitment to ongoing professional development and training Job description Job responsibilities Job responsibilities Primary Duties and Areas of Responsibility • New patient health checks • ECG recording • Phlebotomy • Chaperoning duties • Processing and management of laboratory samples requested by GPs/nurses • Sterilising, cleansing and maintenance of surgical equipment • Vaccine/cold chain storage, monitoring and recording • Surgical equipment and vaccine re-stocking and stock rotation • Clearing and re-stocking consulting rooms • Preparing and maintaining environments and equipment before, during and after patient care interventions, including assisting GPs during the performance of minor operations • Assisting in the assessment and surveillance of patients health and well-being • Undertaking specific clinical activities for named patients that have been delegated and taught specifically in relation to that individual • Helping to raise awareness of health and well-being and how it can be promoted • Assisting with the collection and collation of data on needs related to health and well-being Notes & Review The Job Description is not intended to be a fully comprehensive description of the duties of the post-holder and may develop over time. Therefore, these duties will be subject to regular review and may be amended in consultation with the post-holder. All members of staff should be prepared to take on additional duties or relinquish existing duties in order to maintain the efficient running of the organisation. Person Specification Qualifications Essential • Essential Criteria • Level 3 Health Care qualification, or Level 2 Adult Social Care Certificate (or equivalent) • Previous experience working as a Healthcare Assistant or in a patient-facing healthcare role • Good communication and interpersonal skills; able to interact professionally with patients, families, and the healthcare team • Caring and compassionate approach, with a genuine interest in patient wellbeing • Ability to maintain confidentiality and handle sensitive information appropriately • Basic clinical skills, including: • Blood pressure monitoring • Height and weight measurement • Assisting with basic clinical procedures • Ability to follow instructions and standard operating procedures accurately • Strong organisational skills and effective time management • IT literacy and ability to learn clinical systems (e.g. S1 or similar) • Understanding of infection control, health and safety, and hygiene standards • Ability to work independently and as part of a multidisciplinary team • Flexible and adaptable to meet the needs of the service • Willingness to undertake mandatory training and ongoing professional development • Good level of spoken and written English • Right to work in the UK Desirable • Desirable Criteria • Previous experience working in a general practice or primary care setting • Phlebotomy training and recent experience in taking bloods • Experience performing: • ECGs • Urinalysis • Wound care • NHS Health Checks • Knowledge of and experience using S1 or other clinical systems • NVQ Level 2 or 3 in Health and Social Care (or equivalent healthcare qualification) • Training in infection prevention and control • Experience supporting: • Smoking cessation • Weight management • Other health promotion initiatives • Understanding of long-term condition monitoring, such as diabetes or hypertension • Experience assisting with immunisation clinics (e.g. flu or COVID) • Up-to-date Basic Life Support (BLS) and manual handling training • Awareness of CQC standards, clinical governance, and safeguarding procedures • Ability to adapt to a fast-paced, multidisciplinary environment • Confidence in working autonomously as well as collaboratively • Commitment to ongoing professional development and training