Healthcare Assistant, Community

• As a Health Care Assistant you will work within a multi-disciplinary team providing clinical care and support to hospice patients and their families • To maintain effective communication skills to deliver emotive information clearly, sensitively and unambiguously with staff, patients, families and professionals by face-to-face, telephone and/or electronic means. • To work collaboratively as part of the multi-disciplinary team (MDT) team sharing the clinical caseload of patients/carers within the locality/in-patient unit for patients who have palliative care needs to ensure efficient and timely care is delivered. • To work as part of the MDT, seeking advice from colleagues and/or clinical leadership team when required, in order to deliver excellent palliative and end of life care. • To support and participate in any streamlined locality/IPU processes and services by working to agreed quality improvement standards including clear outcome measures to produce efficient and highly performing clinical services. • To support the Hospice in building strong relationships with external partners and stakeholders and promote the good reputation of the Hospice e.g. local trusts, CCG, health and social care partners, businesses and voluntary organisations. Job description Job responsibilities • As a Health Care Assistant you will work within a multi-disciplinary team providing clinical care and support to hospice patients and their families • To maintain effective communication skills to deliver emotive information clearly, sensitively and unambiguously with staff, patients, families and professionals by face-to-face, telephone and/or electronic means. • To work collaboratively as part of the multi-disciplinary team (MDT) team sharing the clinical caseload of patients/carers within the locality/in-patient unit for patients who have palliative care needs to ensure efficient and timely care is delivered. • To work as part of the MDT, seeking advice from colleagues and/or clinical leadership team when required, in order to deliver excellent palliative and end of life care. • To support and participate in any streamlined locality/IPU processes and services by working to agreed quality improvement standards including clear outcome measures to produce efficient and highly performing clinical services. • To support the Hospice in building strong relationships with external partners and stakeholders and promote the good reputation of the Hospice e.g. local trusts, CCG, health and social care partners, businesses and voluntary organisations.