Healthcare Assistant (HCA) Primary Care

Role Overview As a Healthcare Assistant, you will play an important role in supporting both clinicians and patients across a wide range of clinical and preventative services within the practice. You will work as part of the wider clinical team to deliver high-quality patient care, assist with diagnostic procedures, and support health promotion initiatives. The role requires strong communication skills, attention to detail, and the ability to work effectively in a busy primary care environment. Key Responsibilities The Healthcare Assistant will support the clinical team by undertaking a variety of clinical and administrative tasks, including: • Undertaking new patient health checks • Delivering NHS Health Checks for patients aged 4074 and supporting annual reviews for patients with long-term conditions • Supporting health promotion and wellbeing programmes, including health coaching • Performing baseline clinical observations including blood pressure, pulse, temperature, oxygen saturation, BMI, and urine analysis • Facilitating 24-hour blood pressure monitoring • Undertaking venepuncture and managing clinical specimens • Performing ECGs and other diagnostic tests as required • Providing wound care and dressings • Supporting practice nurses within chronic disease clinics • Administering vaccinations where appropriate and within competency • Acting as a chaperone when required • Preparing and maintaining clinical rooms and equipment • Monitoring stock levels and supporting clinical supply management • Ensuring accurate and timely patient record documentation • Supporting practice audits and shared learning activities The Healthcare Assistant will also contribute to maintaining a safe, organised, and well-stocked clinical environment, ensuring equipment, fridges, and clinical waste are managed in accordance with practice policies and infection control standards. Person Specification Qualifications Essential • Good standard of general education • Completion of core Healthcare Assistant training requirements Desirable Training or certification in areas such as: • Phlebotomy • Wound care and dressings • Blood pressure monitoring • ECG recording • Injections or vaccinations Experience Essential • Experience working in Primary Care or a GP practice • Experience working directly with patients • Experience working within a confidential healthcare environment • Ability to record accurate clinical notes • Experience in phlebotomy Desirable • Wound care experience • ECG recording • Patient health checks (height, weight, blood pressure, pulse) • Spirometry Skills Essential • Excellent written and verbal communication skills • Strong IT skills • Professional telephone manner • Effective time management and organisational skills • Ability to work both independently and as part of a team • Strong interpersonal and patient engagement skills • Ability to follow clinical policies and procedures Desirable • Experience using SystmOne • Competent in the use of Microsoft Office and Outlook Personal Qualities We are looking for someone who is: • Friendly, professional, and approachable • Flexible, cooperative, and motivated • Organised and efficient • Compassionate and empathetic when supporting patients • Able to remain calm under pressure • Committed to ongoing professional development • Reliable and punctual • Dedicated to supporting the wider practice team Flexibility to occasionally work outside core hours may be required to support practice needs. Job description Job responsibilities Role Overview As a Healthcare Assistant, you will play an important role in supporting both clinicians and patients across a wide range of clinical and preventative services within the practice. You will work as part of the wider clinical team to deliver high-quality patient care, assist with diagnostic procedures, and support health promotion initiatives. The role requires strong communication skills, attention to detail, and the ability to work effectively in a busy primary care environment. Key Responsibilities The Healthcare Assistant will support the clinical team by undertaking a variety of clinical and administrative tasks, including: • Undertaking new patient health checks • Delivering NHS Health Checks for patients aged 4074 and supporting annual reviews for patients with long-term conditions • Supporting health promotion and wellbeing programmes, including health coaching • Performing baseline clinical observations including blood pressure, pulse, temperature, oxygen saturation, BMI, and urine analysis • Facilitating 24-hour blood pressure monitoring • Undertaking venepuncture and managing clinical specimens • Performing ECGs and other diagnostic tests as required • Providing wound care and dressings • Supporting practice nurses within chronic disease clinics • Administering vaccinations where appropriate and within competency • Acting as a chaperone when required • Preparing and maintaining clinical rooms and equipment • Monitoring stock levels and supporting clinical supply management • Ensuring accurate and timely patient record documentation • Supporting practice audits and shared learning activities The Healthcare Assistant will also contribute to maintaining a safe, organised, and well-stocked clinical environment, ensuring equipment, fridges, and clinical waste are managed in accordance with practice policies and infection control standards. Person Specification Qualifications Essential • Good standard of general education • Completion of core Healthcare Assistant training requirements Desirable Training or certification in areas such as: • Phlebotomy • Wound care and dressings • Blood pressure monitoring • ECG recording • Injections or vaccinations Experience Essential • Experience working in Primary Care or a GP practice • Experience working directly with patients • Experience working within a confidential healthcare environment • Ability to record accurate clinical notes • Experience in phlebotomy Desirable • Wound care experience • ECG recording • Patient health checks (height, weight, blood pressure, pulse) • Spirometry Skills Essential • Excellent written and verbal communication skills • Strong IT skills • Professional telephone manner • Effective time management and organisational skills • Ability to work both independently and as part of a team • Strong interpersonal and patient engagement skills • Ability to follow clinical policies and procedures Desirable • Experience using SystmOne • Competent in the use of Microsoft Office and Outlook Personal Qualities We are looking for someone who is: • Friendly, professional, and approachable • Flexible, cooperative, and motivated • Organised and efficient • Compassionate and empathetic when supporting patients • Able to remain calm under pressure • Committed to ongoing professional development • Reliable and punctual • Dedicated to supporting the wider practice team Flexibility to occasionally work outside core hours may be required to support practice needs.