Hospital Billing Officer

Responsible for raising all outpatient related invoices for SMH, including the pass through ADM09 invoices, and allocating the invoices to payments on account. Ensuring that we hold a signed contract for each episode of care which results in hospital treatment. Relevant provider membership number and authorisation numbers to be collected via the contract and updated on CC8 wherever necessary Collate inpatient charges and create inpatient invoices for self pay and insured patients, based on quotes generated via main hospital chargemaster or based on relevant insurance negotiated contracts. Monitor and manage outstanding patient balances by initiating collection activities on bad debts, including sending shortfall letters and payment reminders. Liaise with patients to resolve billing discrepancies, negotiate payment arrangements, and escalate accounts for further recovery action when necessary. Assist in the preparation and review of outpatient service costings by collecting relevant data and verifying pricing structures. Cross-check supplier purchase invoices against corresponding patient invoices to ensure consistency and accuracy in pricing, identifying discrepancies and liaising with relevant departments to resolve any issues promptly. Deputise for colleagues during periods of absence or leave, ensuring continuity of billing operations, adherence to hospital policies, and maintenance of service quality. This includes temporarily managing assigned tasks such as booking form processing, patient account reconciliation, or financial reporting, as needed to support departmental efficiency. Taking payments from patients where required and allocating appropriately. To revie clinic lists from the previous day, ensuring that appropriate consultation fees generated and allocated against receipts Develop and maintain processes for periods outside of normal working hours, to ensure relevant information is collected to allow for posting of transaction on the following shift. Add outpatient & inpatient charges to Compucare, to ensure correct hospital and consultant fees are collected from the patient. Offer support where possible to the Customer service team taking payments over the phone. Timely issuing of invoices to insurance companies. To send out pre-pay invoices where appropriate for any patients not self funding or covered with one of our contractual providers. To capture all hospital income, ensuring that any equipment used and requested by a consultant has been costed and wherever necessary approved by the relevant insurance company. Adding consultant charges to compucare for any chargeable items such as room rent, and creating monthly invoices for those charges Maintain relevant Purchaser and Provider information in CC8. Job description Job responsibilities Responsible for raising all outpatient related invoices for SMH, including the pass through ADM09 invoices, and allocating the invoices to payments on account. Ensuring that we hold a signed contract for each episode of care which results in hospital treatment. Relevant provider membership number and authorisation numbers to be collected via the contract and updated on CC8 wherever necessary Collate inpatient charges and create inpatient invoices for self pay and insured patients, based on quotes generated via main hospital chargemaster or based on relevant insurance negotiated contracts. Monitor and manage outstanding patient balances by initiating collection activities on bad debts, including sending shortfall letters and payment reminders. Liaise with patients to resolve billing discrepancies, negotiate payment arrangements, and escalate accounts for further recovery action when necessary. Assist in the preparation and review of outpatient service costings by collecting relevant data and verifying pricing structures. Cross-check supplier purchase invoices against corresponding patient invoices to ensure consistency and accuracy in pricing, identifying discrepancies and liaising with relevant departments to resolve any issues promptly. Deputise for colleagues during periods of absence or leave, ensuring continuity of billing operations, adherence to hospital policies, and maintenance of service quality. This includes temporarily managing assigned tasks such as booking form processing, patient account reconciliation, or financial reporting, as needed to support departmental efficiency. Taking payments from patients where required and allocating appropriately. To revie clinic lists from the previous day, ensuring that appropriate consultation fees generated and allocated against receipts Develop and maintain processes for periods outside of normal working hours, to ensure relevant information is collected to allow for posting of transaction on the following shift. Add outpatient & inpatient charges to Compucare, to ensure correct hospital and consultant fees are collected from the patient. Offer support where possible to the Customer service team taking payments over the phone. Timely issuing of invoices to insurance companies. To send out pre-pay invoices where appropriate for any patients not self funding or covered with one of our contractual providers. To capture all hospital income, ensuring that any equipment used and requested by a consultant has been costed and wherever necessary approved by the relevant insurance company. Adding consultant charges to compucare for any chargeable items such as room rent, and creating monthly invoices for those charges Maintain relevant Purchaser and Provider information in CC8.