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Job verified 2 hours ago

Hotel Receptionist

CastleView Group·Durham (North East England)On-site
Salary not stated
Vox Summary
  • Role Responsibilities: Welcome guests, manage check-in/check-out, provide customer service, handle enquiries, resolve issues, promote hotel services, and maintain records.
  • Key Requirements: Strong communication and interpersonal skills, professional and friendly manner, ability to work in a fast-paced environment, attention to detail, team player.
  • Conditions & Benefits: Full-time position, competitive salary, employee discount, pension scheme, free meals, uniform, wellbeing support, training, career progression.
Apply on sourceYou are leaving VoxJobs for reed.co.uk — the application is handled directly by the company. reed.co.uk

Job description

Our client is looking for friendly, professional, and customer-focused Hotel Receptionists to join their team. This role is key to creating a welcoming first impression and delivering exceptional guest experiences within a well-established global hotel brand. Salary & Shifts • Full time position • Competitive salary Benefits • Competitive salary • Employee discount scheme (hotel stays & food & beverage) • Company pension (The People’s Pension) • Free meals on duty • Uniform provided • Employee Assistance Programme (wellbeing, financial & health support) • Ongoing training and development opportunities • Career progression within an international hotel group Requirements: • Strong communication and interpersonal skills • Professional, friendly, and approachable manner • Ability to work in a fast-paced environment • Good attention to detail and organisation • Team player with a positive attitude Job Role: • Welcome guests and manage check-in/check-out processes • Provide excellent customer service and handle guest enquiries • Resolve guest issues professionally and efficiently • Coordinate with internal departments to meet guest needs • Promote hotel services and amenities • Maintain accurate records of guest interactions • Support team members and contribute to a positive working environment • Ensure compliance with health, safety, and company policies To Apply, send an up-to-date CV

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Original source
reed.co.uk
Posted
Mar 23, 2026 · true date
Last verified
2 hours ago
Quality score
35/100
Salary stated0
Company identified0
applyUrl0
postedAt15
Complete description20

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