Housekeeper

Catering • To serve breakfast lunch and evening meals. • To prepare hot/cold beverages and toast, using appropriate trolley/equipment when required by patients. • To prepare areas where beverages are served/consumed to ensure a pleasant environment for patients. • To wash all equipment/utensils used as necessary, and store in preparation for patient use. • To check that the patient kitchen is always clean and tidy, e.g. discarding out-of-date food and stock rotation. • To ensure patient refrigerated items are labelled and stored correctly in accordance with Trust operational policy. • To ensure that patients whose fluid intake is not medically restricted have access to fresh water. Maintaining the Environment • To assist with the cleaning and preparation of labour rooms, ensuring a pleasant environment for the families in our care • To assist in the monitoring and audit of service delivery, especially related to cleaning, food, linen and the environment, and to inform the ward sister of any issues • To assist in completing the wards defect logbook, ensuring all defects are logged, reported, recorded and closed down as appropriate. • To transport and dispose of clinical, domestic and confidential waste as per the policy, e.g. using appropriate waste/laundry receptacles. • To participate with ward staff in monitoring the access, security and use of premises and facilities. • To respect the privacy and dignity of patients whilst carrying out housekeeping duties. • To liaise with the senior midwife/ ward sister with any concerns relating to the potential for adverse behaviour and security breaches. • To use communication skills to help manage and prevent any aggressive and abusive behaviour and escalate this to a senior member of staff as necessary. • To ensure the safe storage of equipment. General To pass on relevant information to others, maintaining confidentiality. • To assist with training of staff involved with ward housekeeping services explaining the required standards. • To be aware of any new food hygiene standards, changes to waste categorisation, etc. Person specification Education Essential criteria • Education Numeracy and Literacy Level 2 Desirable criteria • Food Hygiene qualification/certification (training will be provided). Experience Desirable criteria • Housekeeping in healthcare • Hospitality experience Essential Essential criteria • Good Communication/ Customer Skills • Team Working • Organisation Skills • Flexible / Adaptable • Able to use own initiative Job description Job responsibilities Catering • To serve breakfast lunch and evening meals. • To prepare hot/cold beverages and toast, using appropriate trolley/equipment when required by patients. • To prepare areas where beverages are served/consumed to ensure a pleasant environment for patients. • To wash all equipment/utensils used as necessary, and store in preparation for patient use. • To check that the patient kitchen is always clean and tidy, e.g. discarding out-of-date food and stock rotation. • To ensure patient refrigerated items are labelled and stored correctly in accordance with Trust operational policy. • To ensure that patients whose fluid intake is not medically restricted have access to fresh water. Maintaining the Environment • To assist with the cleaning and preparation of labour rooms, ensuring a pleasant environment for the families in our care • To assist in the monitoring and audit of service delivery, especially related to cleaning, food, linen and the environment, and to inform the ward sister of any issues • To assist in completing the wards defect logbook, ensuring all defects are logged, reported, recorded and closed down as appropriate. • To transport and dispose of clinical, domestic and confidential waste as per the policy, e.g. using appropriate waste/laundry receptacles. • To participate with ward staff in monitoring the access, security and use of premises and facilities. • To respect the privacy and dignity of patients whilst carrying out housekeeping duties. • To liaise with the senior midwife/ ward sister with any concerns relating to the potential for adverse behaviour and security breaches. • To use communication skills to help manage and prevent any aggressive and abusive behaviour and escalate this to a senior member of staff as necessary. • To ensure the safe storage of equipment. General To pass on relevant information to others, maintaining confidentiality. • To assist with training of staff involved with ward housekeeping services explaining the required standards. • To be aware of any new food hygiene standards, changes to waste categorisation, etc. Person specification Education Essential criteria • Education Numeracy and Literacy Level 2 Desirable criteria • Food Hygiene qualification/certification (training will be provided). Experience Desirable criteria • Housekeeping in healthcare • Hospitality experience Essential Essential criteria • Good Communication/ Customer Skills • Team Working • Organisation Skills • Flexible / Adaptable • Able to use own initiative