Housekeeper - Emergency Department

The post holder will work as an integral part of the team. He/she will be responsible for the coordination of all patient non clinical facilities/services in the ward area and for ensuring a clean, safe andcomfortable environment. The main elements of the role are, ensuring the delivery of cleaning, catering, linen, minor maintenance, equipment maintenance, health and safety, supplies, infection control, customer care, together withother specified tasks to meet patient needs, as agreed with the ward manager/matron.The post holder will be required to work closely with contractors and support services. He/she will monitor quality standards and arrange for deficiencies to be rectified.SERVICE DELIVERY-11 StandardsCleaning To assist in monitoring and maintaining cleaning standards in the department To ensure staff carry out cleaning tasks. To carry out spot cleaning to ensure spillages are dealt with swiftly and efficiently. To ensure general and specialist medical equipment is cleaned as per cleaning policy. To ensure the department is safe and tidy at all times. To identify any problems with cleanliness and report to the Divisional Supervisor. To ensure specialist cleaning of surfaces and furnishings. To ensure isolation nursing areas are cleaned appropriately.Catering To ensure that light refreshments are available for patients if required. To prepare and serve hot/cold snacks (e.g., toast) as requested To assist nursing staff with hot/cold beverages including appropriate trolley/equipment. To ensure all food and beverages are served in a timely manner. To ensure a pleasant environment for patients is maintained at all times. To take responsibility for the ward/department kitchen, ensuring it is clean at all times. To ensure refrigerated food is labelled and stored correctly as per policy To co-ordinate extra meal requirements that may arise.Linen Ensure there is enough clean linen in the department. Communicate with linen services as the need arises to resolve any problem. Job description Job responsibilities The post holder will work as an integral part of the team. He/she will be responsible for the coordination of all patient non clinical facilities/services in the ward area and for ensuring a clean, safe andcomfortable environment. The main elements of the role are, ensuring the delivery of cleaning, catering, linen, minor maintenance, equipment maintenance, health and safety, supplies, infection control, customer care, together withother specified tasks to meet patient needs, as agreed with the ward manager/matron.The post holder will be required to work closely with contractors and support services. He/she will monitor quality standards and arrange for deficiencies to be rectified.SERVICE DELIVERY-11 StandardsCleaning To assist in monitoring and maintaining cleaning standards in the department To ensure staff carry out cleaning tasks. To carry out spot cleaning to ensure spillages are dealt with swiftly and efficiently. To ensure general and specialist medical equipment is cleaned as per cleaning policy. To ensure the department is safe and tidy at all times. To identify any problems with cleanliness and report to the Divisional Supervisor. To ensure specialist cleaning of surfaces and furnishings. To ensure isolation nursing areas are cleaned appropriately.Catering To ensure that light refreshments are available for patients if required. To prepare and serve hot/cold snacks (e.g., toast) as requested To assist nursing staff with hot/cold beverages including appropriate trolley/equipment. To ensure all food and beverages are served in a timely manner. To ensure a pleasant environment for patients is maintained at all times. To take responsibility for the ward/department kitchen, ensuring it is clean at all times. To ensure refrigerated food is labelled and stored correctly as per policy To co-ordinate extra meal requirements that may arise.Linen Ensure there is enough clean linen in the department. Communicate with linen services as the need arises to resolve any problem.