Housekeeper - Hatton ward

Key Result Areas: MEETING NUTRITIONAL REQUIREMENTS To assist patients to order food that meets their dietary requirements. To ensure dietary supplements are well stocked and are in date/stock rotated. To receive the meal trolley when it arrives on the ward. To serve meals in a timely manner in conjunction with nursing staff. To ensure patients have the assistance they require to eat and drink e.g. feeding, cutting up food, placing food within reach. To ensure new starters/temporary staff allocated to the area are aware of the Red Tray scheme and how it operates. In conjunction with nurses, monitor dietary intake as appropriate and maintain nutrition charts. To promote a pleasant environment for eating, i.e. remove clutter from tables. To take responsibility for the ward pantry, ensuring it is clean at all times i.e. discard out of date food, stock rotation. To ensure temperature of ward fridge is monitored as per trust policy. To ensure food in fridge is labeled and stored correctly. To ensure adherence to the protected meal time policy. To take responsibility for the drug and staff fridge, i.e. disregard out of date and discharged patients drugs and out of date food MAINTAINING THE ENVIRONMENT To establish a pleasant and welcoming atmosphere to patients, visitors and staff. To carry out monitoring of service delivery related to cleaning, food, linen and the environment at agreed frequencies. To ensure all requirements for maintenance/repairs to equipment are reported in a timely manner via the intranet. To monitor response times for maintenance and repairs and report any issues to the Ward Manager. To ensure patients lockers and bed side tables are kept clean and tidy. To maintain the cleanliness of all nursing equipment and trolleys. To clean and restock patients drinks trolley. To liase with staff following the discharge of a patient regarding cleaning the bed area in preparation for the new patient. To ensure that alcohol gel dispensers are cleaned and replenished. To keep the sluice tidy and clean. Work in conjunction with the cleaning team, particularly on floor cleaning day, to supervise the movement of patients and assist the team by advising which equipment can be moved/unplugged etc. and to ensure the activities are carried out safely and in a dignified manner. GENERAL To ensure personal privacy, dignity and confidentiality is maintained. To ensure commodes are cleaned on a regular basis To assist with bed making. To file patients records in the absence of the Ward Aide. To receive and welcome visitors. To respond to telephone calls in a courteous manner. To receive and pass on information to others, maintaining confidentiality. To ensure the cost effective use of resources. To respond to patients concerns through communication with nursing staff. To respond to emergencies as appropriate. To maintain effective working relationships. To promote effective communication with patients, colleagues, other health care staff and visitors to the trust. Maintain a professional image at all times. To assist with the printing of labels, ordering of notes and admission of patients using the trust computer system. TRAINING AND EDUCATION ROLE Undertake appropriate training for specific tasks delegated by the Ward Manager, at all times working within Trust Policies. The post holder will acknowledge their limitations in relation to any delegated task that they do not feel competent to perform.. Job description Job responsibilities Key Result Areas: MEETING NUTRITIONAL REQUIREMENTS To assist patients to order food that meets their dietary requirements. To ensure dietary supplements are well stocked and are in date/stock rotated. To receive the meal trolley when it arrives on the ward. To serve meals in a timely manner in conjunction with nursing staff. To ensure patients have the assistance they require to eat and drink e.g. feeding, cutting up food, placing food within reach. To ensure new starters/temporary staff allocated to the area are aware of the Red Tray scheme and how it operates. In conjunction with nurses, monitor dietary intake as appropriate and maintain nutrition charts. To promote a pleasant environment for eating, i.e. remove clutter from tables. To take responsibility for the ward pantry, ensuring it is clean at all times i.e. discard out of date food, stock rotation. To ensure temperature of ward fridge is monitored as per trust policy. To ensure food in fridge is labeled and stored correctly. To ensure adherence to the protected meal time policy. To take responsibility for the drug and staff fridge, i.e. disregard out of date and discharged patients drugs and out of date food MAINTAINING THE ENVIRONMENT To establish a pleasant and welcoming atmosphere to patients, visitors and staff. To carry out monitoring of service delivery related to cleaning, food, linen and the environment at agreed frequencies. To ensure all requirements for maintenance/repairs to equipment are reported in a timely manner via the intranet. To monitor response times for maintenance and repairs and report any issues to the Ward Manager. To ensure patients lockers and bed side tables are kept clean and tidy. To maintain the cleanliness of all nursing equipment and trolleys. To clean and restock patients drinks trolley. To liase with staff following the discharge of a patient regarding cleaning the bed area in preparation for the new patient. To ensure that alcohol gel dispensers are cleaned and replenished. To keep the sluice tidy and clean. Work in conjunction with the cleaning team, particularly on floor cleaning day, to supervise the movement of patients and assist the team by advising which equipment can be moved/unplugged etc. and to ensure the activities are carried out safely and in a dignified manner. GENERAL To ensure personal privacy, dignity and confidentiality is maintained. To ensure commodes are cleaned on a regular basis To assist with bed making. To file patients records in the absence of the Ward Aide. To receive and welcome visitors. To respond to telephone calls in a courteous manner. To receive and pass on information to others, maintaining confidentiality. To ensure the cost effective use of resources. To respond to patients concerns through communication with nursing staff. To respond to emergencies as appropriate. To maintain effective working relationships. To promote effective communication with patients, colleagues, other health care staff and visitors to the trust. Maintain a professional image at all times. To assist with the printing of labels, ordering of notes and admission of patients using the trust computer system. TRAINING AND EDUCATION ROLE Undertake appropriate training for specific tasks delegated by the Ward Manager, at all times working within Trust Policies. The post holder will acknowledge their limitations in relation to any delegated task that they do not feel competent to perform..